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For Companies At a Glance
- Tasks: Connect customers with technical solutions and support them through the sales process.
- Company: Join a supportive team in an innovative environment focused on collaboration.
- Benefits: Inclusive workplace, training opportunities, and a chance to grow your skills.
- Why this job: Make a real impact by helping customers succeed with cutting-edge products.
- Qualifications: Strong communication skills and a willingness to learn about technical products.
- Other info: Work with a friendly team dedicated to continuous improvement.
The predicted salary is between 30000 - 50000 £ per year.
Your role
We’re looking for an Internal Sales Engineer to join our team and play a key role in connecting customers with the right technical solutions. In this position, you’ll collaborate closely with field sales engineers, product managers, customer support, and the wider commercial team. Your work will help ensure a smooth, positive experience for every customer interaction, from the first enquiry through to order fulfilment.
What You’ll Do
- Qualify and manage incoming leads, creating opportunities or passing them to field sales when needed.
- Prepare technical and commercial offers and support customers through to order completion.
- Communicate with customers via phone, email, and digital tools, answering questions and providing updates.
- Support field sales engineers with documentation, quotes, and visit preparation.
- Coordinate deliveries, logistics, and credit collection for your own sales.
- Handle customer queries, returns, complaints, and warranty support.
- Use CRM tools effectively and collaborate with teams across Sales, Marketing, Service, and Logistics.
- Promote our products digitally and contribute to business development activities.
To succeed, you will need
- Strong communication skills and the ability to build positive relationships.
- Confidence using digital tools, CRM systems, and virtual communication platforms, or a willingness to learn.
- A problem-solving mindset with strong attention to detail.
- Ability to work collaboratively with others while managing your own tasks independently.
- Interest in technical products and learning about engineering solutions.
- Organisational skills that help you manage multiple tasks, follow up efficiently, and keep customers informed.
In return, we offer
- A supportive, inclusive work environment where your ideas are valued.
- Opportunities to grow your technical and commercial skills through training and on-the-job learning.
- A chance to work with innovative solutions and contribute to customer success.
- Collaboration with a friendly team committed to continuous improvement and excellent service.
Internal Sales Engineer in Peterborough employer: Atlas Copco
Contact Detail:
Atlas Copco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Engineer in Peterborough
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by knowing our products inside out. Familiarise yourself with our technical solutions and think about how you can help customers. This will show your genuine interest and expertise!
✨Tip Number 3
Practice your communication skills! Since you'll be interacting with customers and teams, being clear and confident is key. Try mock interviews with friends or use online resources to sharpen your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Internal Sales Engineer in Peterborough
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Internal Sales Engineer role. Highlight your relevant experience and skills that match the job description, especially your communication skills and problem-solving mindset.
Showcase Your Technical Interest: Since this role involves technical products, don’t shy away from sharing your passion for engineering solutions. Mention any relevant projects or experiences that demonstrate your interest and understanding of technical concepts.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon unless it’s relevant. This will help us see your strong communication skills right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Atlas Copco
✨Know Your Tech
As an Internal Sales Engineer, you'll need to be familiar with the technical products you'll be discussing. Brush up on the specifics of the solutions offered by the company and be ready to explain how they can benefit customers. This will show your genuine interest and help you build credibility during the interview.
✨Master the Art of Communication
Strong communication skills are key in this role. Practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend or using video tools to refine your delivery. Remember, it's not just about what you say, but how you say it!
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully solved problems or handled customer queries. This will demonstrate your ability to think on your feet and provide effective solutions, which is crucial for the role.
✨Familiarise Yourself with CRM Tools
Since you'll be using CRM systems regularly, it’s beneficial to have a basic understanding of how they work. If you have experience with any specific tools, be sure to mention that. If not, express your willingness to learn and adapt quickly to new technologies.