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- Tasks: Provide expert repair services for cutting-edge technology solutions and ensure customer satisfaction.
- Company: Join Atlas Copco, a leader in innovative technology with a customer-first approach.
- Benefits: Enjoy a company vehicle, industry-leading training, and a supportive work culture.
- Why this job: Make a real impact by solving technical challenges and supporting operational success.
- Qualifications: Hands-on experience in mechanical or electrical fields and strong problem-solving skills.
- Other info: Dynamic role with clear career progression and opportunities to grow within the business.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Your mission as the Field Service Engineer is to provide expert repair services for our technology solutions, delivering unmatched customer satisfaction and upholding the highest standards of safety. You are committed to ensuring the performance and longevity of your customers' technology through your expertise. Your work is important for supporting the operational success and technological advancement of industries relying on these technologies.
You will:
- Represent Atlas Copco on-site with professionalism and a customer-first approach
- Install, service, and troubleshoot air compressors, dryers, gas generators, and related equipment
- Diagnose technical faults and deliver expert repairs with safety and efficiency
- Use digital tools to log service activity, maintain up-to-date records, and report on performance
- Participate in our on-call schedule and support urgent service needs when required
- Attend live training and regular team sessions to keep your knowledge and skills sharp
- Act as a brand ambassador and identify opportunities for continuous improvement or added value
- Contribute to a culture of collaboration, safety, and innovation across the wider service team
To succeed, you will need:
We welcome applicants with diverse backgrounds and encourage you to apply even if not all criteria are fully met. We value your unique perspective and capabilities. Key qualifications and attributes include:
- Hands-on experience in industrial, mechanical, electrical, or engineering field roles, including troubleshooting and maintenance.
- Relevant mechanical or electrical qualifications, or equivalent practical experience demonstrating competency.
- Comfortable and confident in using standard IT applications and quick to adopt new digital tools and systems for service management.
- Possession of a valid UK driving licence with a good driving record (no more than 3 points).
- Demonstrated adaptability, proactive problem-solving skills, and a strong safety mindset in a fast-moving work environment.
- Excellent communication skills with a customer-oriented approach and enthusiasm for resolving technical challenges.
In return, we offer:
- A fully equipped company vehicle, uniform, tools, laptop, and mobile phone
- All required PPE provided, safety always comes first
- Industry-leading training and development through our UK training facilities and technical support teams
- Regular team “Toolbox” meetings and a dedicated Regional Service Manager to support you
- Clear career progression and opportunities to grow within the business
- A supportive, inclusive work culture where your contributions are valued
- A strong pension scheme, private medical insurance and additional perks through our employee benefits programme.
Job location: You will be part of our customer center in Hemel Hempstead. You will join a dynamic field service team, working remotely and spending a significant amount of time traveling to visit customers within your designated area, Southeast UK.
Contact information: Talent Acquisition Team: Harriet Strauss
Field Service Engineer in Kent employer: Atlas Copco
Contact Detail:
Atlas Copco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Kent
✨Tip Number 1
Network like a pro! Reach out to current or former Field Service Engineers on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Atlas Copco. Personal connections can make all the difference!
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Be ready to discuss specific troubleshooting scenarios you've faced in the past. Show us how you’ve tackled challenges and kept safety as your top priority!
✨Tip Number 3
Don’t forget to showcase your customer service skills! As a Field Service Engineer, you’ll be representing Atlas Copco. Share examples of how you’ve gone above and beyond for customers in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and contributing to our culture of collaboration and innovation.
We think you need these skills to ace Field Service Engineer in Kent
Some tips for your application 🫡
Show Your Expertise: When writing your application, make sure to highlight your hands-on experience in mechanical or electrical roles. We want to see how your skills align with the Field Service Engineer position, so don’t hold back on showcasing your troubleshooting and maintenance know-how!
Be Customer-Focused: Remember, this role is all about delivering top-notch customer satisfaction. Use your application to demonstrate your customer-oriented approach and any past experiences where you’ve gone the extra mile to resolve technical challenges.
Keep It Professional Yet Personal: While we love professionalism, we also appreciate a bit of personality! Let your unique voice shine through in your application. Share your passion for technology and how you can contribute to our culture of collaboration and innovation.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re proactive and keen to join our team at StudySmarter!
How to prepare for a job interview at Atlas Copco
✨Know Your Tech Inside Out
As a Field Service Engineer, you'll be dealing with air compressors and gas generators. Brush up on your technical knowledge about these systems before the interview. Be ready to discuss your hands-on experience and any troubleshooting you've done in the past.
✨Show Off Your Customer Skills
This role is all about customer satisfaction. Prepare examples of how you've gone above and beyond for customers in previous roles. Highlight your communication skills and your ability to resolve technical challenges while keeping the customer informed and happy.
✨Be Ready for Problem-Solving Scenarios
Expect some situational questions that test your problem-solving abilities. Think of specific instances where you had to diagnose a fault or improve a process. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Demonstrate Your Safety Mindset
Safety is paramount in this role. Be prepared to discuss how you prioritise safety in your work. Share any relevant training or certifications you have, and talk about how you ensure compliance with safety standards while performing repairs.
