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- Tasks: Provide expert repair services and build lasting client relationships in the field.
- Company: Join Atlas Copco, a leader in advanced technology solutions.
- Benefits: Company vehicle, training programs, career progression, and comprehensive health benefits.
- Why this job: Make a real impact while working with cutting-edge technology in a dynamic environment.
- Qualifications: Experience in engineering, strong communication skills, and a valid UK driving licence.
- Other info: Inclusive culture with opportunities for growth and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Your role as a Field Service Engineer at Atlas Copco is not just about technical expertise; it’s about becoming a trusted partner to our clients. You will provide expert repair services for our advanced technology solutions, focusing on delivering exceptional customer satisfaction while adhering to the highest standards of safety and reliability. Your commitment to ensuring the optimal performance and longevity of our clients' technologies plays a crucial role in supporting their operational success and sustaining the technological advancement of industries that heavily depend on these systems.
Responsibilities
- Serve as a key representative of Atlas Copco on-site, exemplifying professionalism and a customer-centric approach that builds lasting relationships.
- Carry out installations, service, and troubleshooting of essential equipment including air compressors, dryers, gas generators, and more.
- Diagnose technical faults effectively and provide expert repairs, ensuring work is performed with safety and efficiency.
- Utilize digital tools to document service activities, maintain detailed records, and analyse performance metrics.
- Engage in on-call services and respond to urgent service needs as part of our commitment to customer care.
- Participate in ongoing training and team meetings to hone your technical skills and stay abreast of industry developments.
- Act as a brand ambassador, identifying continuous improvement opportunities while creating added value for our clients.
- Foster a culture of collaboration, innovation, and safety within our wider service team, contributing to an environment where everyone thrives.
Requirements
- Demonstrable experience in an industrial, mechanical, electrical, or field-based engineering environment.
- Relevant mechanical or electrical qualifications or equivalent hands-on experience are both valued.
- Confidence and proficiency in using basic IT systems, as well as the ability to learn new digital tools.
- A valid UK full driving licence with no more than three penalty points.
- A proactive, adaptable individual who is safety-focused and thrives in a fast-paced, varied environment.
- Excellent communication skills and a passion for building customer relationships while solving real-world challenges.
Benefits
- A fully equipped company vehicle, along with a professional uniform, necessary tools, a laptop, and a mobile phone to support your fieldwork.
- All required personal protective equipment (PPE) to ensure your safety on the job.
- Access to industry-leading training and development programmes through our exceptional UK training facilities and technical support teams.
- Regular team 'Toolbox' meetings to promote collaboration and a supportive Regional Service Manager dedicated to your success.
- Clear pathways for career progression, providing opportunities to advance and grow within our organization.
- A welcoming and inclusive company culture that values diversity and your unique contributions.
- A robust pension scheme, comprehensive private medical insurance, and additional perks offered through our employee benefits programme to enhance your overall well-being.
This position is based in the Scotland region of the UK. You will be an integral part of our customer centre, joining a vibrant field service team. The role involves remote work, necessitating considerable travel to meet with clients across your designated area.
Field Service Engineer in Glasgow employer: Atlas Copco
Contact Detail:
Atlas Copco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Glasgow
✨Tip Number 1
Get to know the company inside out! Research Atlas Copco's values, products, and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for technical questions! Brush up on your mechanical and electrical knowledge, and be ready to discuss how you've solved real-world challenges in past roles. Show them you’re not just a tech whiz but also a problem-solver.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Field Service Engineer in Glasgow
Some tips for your application 🫡
Show Your Technical Skills: Make sure to highlight your technical expertise in your application. We want to see how your experience aligns with the role of a Field Service Engineer, so don’t hold back on showcasing your relevant qualifications and hands-on experience.
Emphasise Customer-Centric Approach: Since this role is all about building relationships with clients, let us know how you’ve excelled in customer service in the past. Share examples that demonstrate your ability to solve problems and ensure customer satisfaction.
Be Yourself: We’re looking for a proactive and adaptable individual, so don’t be afraid to let your personality shine through in your application. Show us your passion for the industry and your commitment to safety and collaboration.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can consider you for this exciting opportunity!
How to prepare for a job interview at Atlas Copco
✨Know Your Tech Inside Out
As a Field Service Engineer, you'll need to demonstrate your technical expertise. Brush up on the specific equipment mentioned in the job description, like air compressors and gas generators. Be ready to discuss your hands-on experience and how you've tackled technical faults in the past.
✨Showcase Your Customer-Centric Approach
This role is all about building relationships with clients. Prepare examples of how you've provided exceptional customer service in previous roles. Think about times when you went above and beyond to ensure client satisfaction, as this will resonate well with the interviewers.
✨Emphasise Safety and Efficiency
Safety is paramount in this position. Be prepared to talk about your commitment to safety standards and how you've implemented them in your previous work. Share any relevant training or certifications that highlight your focus on safe practices while maintaining efficiency.
✨Be Ready for Problem-Solving Scenarios
Expect to face hypothetical scenarios during the interview where you'll need to demonstrate your problem-solving skills. Practice articulating your thought process when diagnosing issues and how you would approach repairs. This will show your analytical skills and ability to think on your feet.
