At a Glance
- Tasks: Support customers with hands-on technical expertise and problem-solving across the UK.
- Company: Join Desoutter, a global leader in electric assembly tools with a rich history.
- Benefits: Receive full training, develop specialist skills, and enjoy a varied role.
- Other info: Flexible travel opportunities and a chance to grow into a skilled Field Service Engineer.
- Why this job: Work with advanced technology and make a real impact on customer operations.
- Qualifications: Mechanical/electrical aptitude and willingness to learn new software systems.
The predicted salary is between 31500 - 38500 £ per year.
About the Role
We’re looking for a hands-on Field Service Engineer to support our customers across the UK, with a primary base near our customer centre in the Cheshire area.
This is a varied role combining skilled on-site support, software setup and support, tooling repair, preventative maintenance, installation and customer-facing technical expertise.
You’ll work across a wide range of assembly tooling, including pneumatic and electric tools, while also supporting bespoke projects and continuous improvement activities.
If you enjoy problem-solving, working independently, and being the technical expert customers rely on, this role will suit you.
Whether you're an experienced engineer or looking to take the next step in your engineering career, you'll receive the training and support needed to develop your technical skills and build specialist knowledge.
Through your work, you’ll help customers secure the uptime and performance they rely on to run their operations with confidence.
What your day could look like
No two days are the same.
You could be diagnosing a tooling fault on a production line, carrying out preventative maintenance, configuring process-control software, installing new equipment, calibrating torque tooling, supporting a customer project or delivering technical training.
Key Responsibilities
- Provide day-to-day technical support at our customers' sites across the UK.
- Perform installation, servicing, and repair of assembly tooling (pneumatic, DC, and related systems) whilst ensuring safety compliance and documenting activities.
- Carry out preventative maintenance and calibration activities.
- Installation, set-up and modification of process control software and related tooling software.
- Support bespoke assembly projects and customer rework requests.
- Deliver product training and technical guidance to customers when required.
- Work closely with internal teams and Area Sales Managers to resolve application challenges.
- Promote company products, services, and solutions through strong customer relationships.
- Maintain awareness of competitor products and industry developments.
What we're looking for
Essential
- Practical mechanical and/or electrical engineering aptitude, with an ability to diagnose faults using a logical and methodical approach.
- Comfortable using computers and technical software, with the ability and willingness to learn new software systems.
- Experience with industrial tooling, automation or manufacturing equipment is essential.
Experience with our specific tooling and systems will be developed through training and ongoing technical development.
- Logical approach to fault finding.
- Ability to work independently and manage your own workload.
- Good communication skills, including customer interaction and presentations.
- Full UK driving licence and willingness to travel extensively across the UK.
Desirable
- ONC/HNC, apprenticeship, NVQ, City & Guilds or equivalent engineering qualification – desirable but not essential.
- Experience with specific assembly tooling such as clutch, transducer or pulse tools.
- Knowledge of torque tooling systems and applications.
- Experience with industrial/process-control software.
- Training & Development
Full training will be provided on our tooling, software and systems.
The role provides an opportunity to develop skills across mechanical engineering, electrical systems, industrial automation, torque control and customer applications.
For candidates early in their career, this is an opportunity to develop into a highly skilled Field Service Engineer with increasing responsibility for customer projects and technical support.
What success looks like
Within your first 6–12 months, you will be developing the technical knowledge and confidence to independently diagnose tooling and process issues, support customers on-site and complete routine service, repair and calibration activities.
As your experience develops, you will take greater responsibility for customer projects, software configuration and technical problem solving.
- Personal Attributes
- Self-motivated and proactive.
- Customer-focused with a professional approach.
- Strong team player with good interpersonal skills.
- Flexible and adaptable to changing workloads and travel requirements.
- Positive attitude with a willingness to learn and develop.
- Additional Requirements
- Willingness to travel across the UK, including overnight stays when required.
- Flexibility to work occasional weekends based on business needs.
- Why join us
- Work with advanced industrial tooling and automation technology.
- Gain experience across mechanical, electrical and software engineering.
- Work directly with major manufacturing customers.
- Full technical training and ongoing development.
- Build specialist knowledge in torque and assembly technology.
- Varied UK-based role – no two customer challenges are the same.
- Desoutter Industrial Tools
Founded in 1914 Desoutter Industrial Tools is a global leader in electric assembly tools serving a wide range of assembly and manufacturing operations, including Aerospace, Automotive, Light and Heavy Vehicles, Off-Road, General Industry.
Desoutter offers a comprehensive range of Solutions (tools, service and projects) to meet the specific demands of local and global customers in over 170 countries.
The company designs, develops and delivers innovative quality industrial tool solutions, including air and electric Screwdrivers, Advanced Assembly Tools, Advanced Drilling Units and Torque Measureme
Field Service Engineer - Tooling & Automation employer: Atlas Copco
As an SAP Delivery Manager at our company, you will be part of a dynamic and innovative team that values trust, accountability, and lifelong learning. With a hybrid working arrangement across our UK, Czechia, and Belgium sites, we offer a supportive work culture that encourages professional growth and development, alongside comprehensive benefits to ensure your health and well-being. Join us in shaping complex transformation programmes and enjoy the unique opportunity to drive meaningful change in a global industrial environment.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer - Tooling & Automation
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Field Service Engineer - Tooling & Automation role you’re after at Atlas Copco.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Atlas Copco a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Atlas Copco.
✨Apply Through Company Websites
When you spot a role like Field Service Engineer - Tooling & Automation at Atlas Copco, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Field Service Engineer - Tooling & Automation
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Field Service Engineer - Tooling & Automation, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Atlas Copco a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Atlas Copco specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Atlas Copco
✨Brush Up on Core Engineering Principles
Before heading into the interview with Atlas Copco, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Atlas Copco want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
