At a Glance
- Tasks: Provide top-notch service for air compressors and equipment in the field.
- Company: Join ALUP, a trusted name in the compressed air industry since 1923.
- Benefits: Enjoy a culture of trust, lifelong learning, and comprehensive benefits.
- Other info: Great career growth opportunities in a dynamic work environment.
- Why this job: Make a real impact while solving problems and exceeding customer expectations.
- Qualifications: Mechanical understanding and problem-solving skills are key; training provided.
The predicted salary is between 30000 - 40000 £ per year.
Your role involves working in the field service team, providing professional and efficient service of air compressors and ancillary equipment.
Key Responsibilities:
- Performing routine and emergency maintenance on a wide range of compressed air equipment.
- Diagnosing mechanical and electrical faults and ensuring a first-time fix for all but the unfixable equipment issues.
- Servicing customer equipment to the highest possible standard.
- Supporting field sales and technical support with knowledge of customer installations, equipment history, and any faults or issues as they arise.
- Using digital diagnostic tools to identify and rectify electrical and software-based faults.
- Delivering accurate reporting of activities performed to the service admin and planning team, to ensure customers receive the most accurate and useful information.
- Responding in a timely manner to emergency callouts for critical customers as part of an on-call rota.
- Handing sales leads across to the sales team to support new equipment sales.
- Maintaining a clean and professional image whilst representing the business – vehicle, attire, working environment, customer equipment.
- Applying Health and Safety regulations and engineering best practices whilst working.
To succeed, you will need:
- A sound mechanical understanding, through qualification or equivalent experience, of at least one of the following technologies: air/gas compressors, air/gas purification or distribution systems, air or fluid pumps, blowers or chillers, electrical diagnostics and wiring on industrial PLCs, refrigerant or desiccant dryer systems.
- PC-literate.
- A problem-solving nature, with a hands-on approach.
- A can-do attitude balanced with an appreciation for safety.
- The ability to develop strong relationships and exceed customer expectations.
- A growth mindset – always willing to learn and challenge the status quo.
- Organised – has the ability to manage own workload and submit job data on a weekly basis.
- A full UK driving licence, preferably clean (no endorsements, points or penalties).
In return, we offer:
- Culture of trust and accountability.
- Lifelong learning and career growth.
- Comprehensive compensation and benefits.
- Health and well-being.
Job location: The role is located in Blidworth and surrounding areas.
Field Service Engineer - ALUP employer: Atlas Copco
ALUP Kompressoren is an exceptional employer, offering a culture of trust and accountability that fosters lifelong learning and career growth. Located in Blidworth, employees benefit from comprehensive compensation and health and well-being initiatives, all while working with cutting-edge technology in the compressed air industry. Join us to be part of a team that values diverse experiences and encourages a hands-on, problem-solving approach to exceed customer expectations.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer - ALUP
✨Tip Number 1
Get to know the company inside out! Research ALUP and understand their products, values, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for hands-on assessments! Since this role involves diagnosing mechanical and electrical faults, brush up on your practical skills. Be ready to demonstrate your problem-solving abilities during interviews.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Field Service Engineer - ALUP
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your mechanical understanding and any relevant experience with air compressors or similar technologies. We want to see how your skills match up with what we're looking for!
Be Yourself:Don’t stress if you don’t meet every single requirement. We value diverse experiences, so let your personality shine through in your application. We’re excited to see what unique perspective you can bring to the team!
Keep It Professional:When writing your application, maintain a clean and professional tone. Just like we expect you to represent us well in the field, we want to see that professionalism in your written communication too.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team!
How to prepare for a job interview at Atlas Copco
✨Know Your Stuff
Make sure you brush up on your mechanical knowledge, especially around air compressors and related systems. Be ready to discuss your hands-on experience and how you've tackled similar issues in the past.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've diagnosed and fixed faults in equipment before. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your can-do attitude.
✨Be Customer-Focused
Think about times when you've gone above and beyond for a customer. This role is all about exceeding expectations, so be ready to share stories that demonstrate your ability to build strong relationships and deliver top-notch service.
✨Stay Organised and Professional
Since you'll be managing your own workload, show that you're organised by discussing how you keep track of tasks and report data. Also, remember to present yourself well – first impressions matter, so dress appropriately and maintain a professional image.
