Global Operational Quality & Systems Manager in Burgess Hill

Global Operational Quality & Systems Manager in Burgess Hill

Burgess Hill Full-Time 49500 - 60500 £ / year (est.) Hybrid
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At a Glance

  • Tasks: Lead global quality strategies and improve operational performance in the Semiconductor division.
  • Company: Join Atlas Copco Group, a leader in innovation and quality.
  • Benefits: Flexible remote work, competitive compensation, and opportunities for growth.
  • Other info: Dynamic role with international travel and a focus on continuous improvement.
  • Why this job: Make a real impact on product quality while collaborating with global teams.
  • Qualifications: Experience in quality management and strong problem-solving skills required.

The predicted salary is between 49500 - 60500 £ per year.

  • Hybrid Full-time
  • Burgess Hill UK - United Kingdom

Your role

Bring your curiosity to work as our next Global Operational Quality and Systems Manager.

You will be part of our Quality team reporting to the Vice President Customer Quality, Semiconductor Division.

In this role, your mission is to strengthen operational quality across our global Semiconductor divisions, improving capability, consistency and performance across our operations.

You will contribute directly to how we create high‑quality products and solutions for our customers.

  • Your day-to-day
  • Operational quality strategy and capability
  • Define and lead the cross-entity operational quality strategy and improvement roadmap, aligned with divisional priorities, agreeing objectives, priorities and measures with divisional and entity leaders.
  • Own the operational quality capability framework and maturity assessment across Product Companies, Service Technology Centres and Customer Centres, assessing capability gaps and leading targeted development plans.
  • Partner with divisional and entity leaders to identify and improve Critical-to-Quality (CTQ) processes, ensuring effective process controls, inspection methods, capability measures and escalation mechanisms.
  • Lead the cross-entity deployment of proven best practices and lessons learned, tracking adoption and improvements in operational performance and customer outcomes.
  • Process controls, inspection, test and performance
  • Drive the effectiveness of inspection and test processes with Operations, Engineering and Quality teams, ensuring risk-based controls, suitable measurement methods and clear acceptance criteria.
  • Lead improvement of critical process capability and measurement system effectiveness, reducing variation, detection gaps, repeat failures and quality escapes.
  • Drive increased use of operational and quality performance data to improve decision‑making, prioritise improvement and verify corrective action effectiveness.
  • Identify systemic risks by connecting customer feedback, warranty and failure trends, operational performance and audit findings, prioritising cross‑entity prevention.
  • Business Management System and audit assurance
  • Embed agreed operational quality processes and best practices through the Business Management System, translating quality requirements into effective daily practices and measurable controls.
  • Lead common process design and BMS integration, including new acquisitions, aligning operational controls with VTBA standards and applicable customer, legal, regulatory and ISO requirements.
  • Own and centrally manage the risk‑based internal audit programme across the Semiconductor divisions and entities, setting priorities, scope, schedules and resources.
  • Use audit findings to drive systemic improvement, monitoring actions, escalating overdue or high‑risk items and verifying corrective action effectiveness before closure.
  • Leadership, governance and reporting
  • Line‑manage and develop the Global Quality Systems Specialist, setting clear objectives while retaining accountability for system effectiveness and the central audit programme.
  • Build commitment to common priorities through entity Quality Managers and cross‑functional leaders, with clear responsibilities for standards, local QMS activities, certification and systems administration.
  • Report to divisional top management on operational quality performance, capability and maturity, systemic risks and improvement benefits, using insights to shape management reviews, quality priorities and OGSM deployment.
  • Your skills and experience
  • Strong experience in quality management, ideally within an engineering, manufacturing or service environment.
  • Experience improvingquality performance across different teams, sites or regions. A good understanding of ISO 9001, quality management systems and auditing.
  • Practical experience using quality and problem‑solving tools such as8D, root cause analysis, CAPA, SPC or MSA.
  • Confidence usingdata and insights to spot trends, understand risks and identify opportunities for improvement.

A track record of leading change and continuous improvement, bringing others with you along the way.

  • Strongcommunication and relationship‑building skills, with the confidence to work with stakeholders at all levels and across different countries and cultures.
  • Anengineering degree or equivalent relevant qualification/experience.
  • A collaborative, curious and practical approach to solving problems and improving how things are done.
  • Flexibility to work with global teams and travel internationally when needed.

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

Your compensation and benefits

At Atlas Copco Group, we are committed to fair and equitable compensation.

Compensation is determined based on the position and its responsibilities, without regard to gender, race, ethnicity, religion, physical ability, sexual orientation, marital status, or any other protected characteristic.

Our compensation offering is designed to be locally relevant, competitive, and aligned with the expectations of current and future talent.

Beyond compensation, we believe that a rewarding career is abouthaving opportunities to learn, grow, contribute, and develop in an environment built on trust, collaboration, and continuous improvement.

At Atlas Copco Group, we support our people in building long‑term careers while making a meaningful impact through their work.

We welcome applications from a broad, international talent pool.

Please note that the successful candidate will be employed under local plus terms and conditions in the hiring country.

Your job location

This role is home‑based, giving you the flexibility to work remotely while staying connected with our global teams.

You’ll travel to our Burgess Hill office when needed, alongside international travel as part of the role.

Why it is great to work with us

Your career grows through your skills, your curiosity, and the people you work with.

You join a global network where we learn from each other and share knowledge openly.

We focus on long‑term development and encourage you to explore new ideas that help us move forward.

Innovation is part of how we think and act – we test, improve, and use what we learn to create solutions that matter.

You can make a meaningful impact by contributing with your insights and taking ownership of your work, supported by flexible ways of working and leaders who empower you.

Application process

Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile.

We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us.

  • If you have questions during the process or need support, please contact us:
  • Talent Acquisition: Reesa Berry
  • Uniting curious minds

Behind every innovative solution, there are people working together to transform the future.

With careers sparked by initiative and lifelong learning, we are uniting curious minds, and you could be one of them.

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Global Operational Quality & Systems Manager in Burgess Hill employer: Atlas Copco

As an SAP Delivery Manager at our company, you will be part of a dynamic and innovative team that values trust, accountability, and lifelong learning. With a hybrid working arrangement across our UK, Czechia, and Belgium sites, we offer a supportive work culture that encourages professional growth and development, alongside comprehensive benefits to ensure your health and well-being. Join us in shaping complex transformation programmes and enjoy the unique opportunity to drive meaningful change in a global industrial environment.

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Contact Details:

Atlas Copco Recruitment Team

We think you need these skills to ace Global Operational Quality & Systems Manager in Burgess Hill

Quality Management
ISO 9001
8D Problem Solving
Root Cause Analysis
CAPA
Statistical Process Control (SPC)
Measurement System Analysis (MSA)