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- Tasks: Provide expert repair services for cutting-edge technology solutions and ensure customer satisfaction.
- Company: Join a leading tech company with a focus on innovation and collaboration.
- Benefits: Enjoy a fully equipped company vehicle, industry-leading training, and a supportive work culture.
- Why this job: Make a real impact by solving technical challenges and supporting industries with your expertise.
- Qualifications: Hands-on experience in mechanical or electrical roles and a valid UK driving licence.
- Other info: Clear career progression opportunities and a strong emphasis on safety and teamwork.
The predicted salary is between 28800 - 48000 £ per year.
Your mission as the Field Service Engineer is to provide expert repair services for our technology solutions, delivering unmatched customer satisfaction and upholding the highest standards of safety. You are committed to ensuring the performance and longevity of your customers' technology through your expertise. Your work is important for supporting the operational success and technological advancement of industries relying on these technologies.
Responsibilities
- Represent Atlas Copco on-site with professionalism and a customer-first approach
- Install, service, and troubleshoot air compressors, dryers, gas generators, and related equipment
- Diagnose technical faults and deliver expert repairs with safety and efficiency
- Use digital tools to log service activity, maintain up-to-date records, and report on performance
- Participate in our on-call schedule and support urgent service needs when required
- Attend live training and regular team sessions to keep your knowledge and skills sharp
- Act as a brand ambassador and identify opportunities for continuous improvement or added value
- Contribute to a culture of collaboration, safety, and innovation across the wider service team
Qualifications and Requirements
- Hands-on experience in industrial, mechanical, electrical, or engineering roles, including troubleshooting and maintenance
- Relevant mechanical or electrical qualifications, or equivalent practical experience
- Comfortable with standard IT applications and quick to adopt new digital tools and systems for service management
- Valid UK driving licence with a good driving record (no more than 3 points)
- Adaptability, proactive problem-solving skills, and a strong safety mindset in a fast-moving work environment
- Excellent communication skills with a customer-oriented approach and enthusiasm for resolving technical challenges
Benefits
- A fully equipped company vehicle, uniform, tools, laptop, and mobile phone
- All required PPE provided; safety always comes first
- Industry-leading training and development through UK facilities and technical support teams
- Regular team “Toolbox” meetings and a dedicated Regional Service Manager for support
- Clear career progression and opportunities to grow within the business
- A supportive, inclusive work culture where your contributions are valued
- A strong pension scheme, private medical insurance, and additional perks through our employee benefits programme
You will be part of our customer center in Hemel Hempstead. You will join a dynamic field service team, working remotely and spending a significant amount of time traveling to visit customers within your designated area, Southeast UK.
Field Service Engineer in Crawley employer: Atlas Copco Holding GmbH
Contact Detail:
Atlas Copco Holding GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Crawley
✨Tip Number 1
Get to know the company inside out! Research Atlas Copco's values, mission, and recent projects. This way, when you walk into that interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice makes perfect! Set up mock interviews with friends or family. Focus on common questions for Field Service Engineers, and don’t forget to highlight your hands-on experience and problem-solving skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t just apply anywhere; apply through our website! It shows you're genuinely interested in joining the team at Atlas Copco. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Field Service Engineer in Crawley
Some tips for your application 🫡
Show Your Expertise: When writing your application, make sure to highlight your hands-on experience in mechanical or electrical roles. We want to see how your skills align with the responsibilities of a Field Service Engineer, so don’t hold back on showcasing your troubleshooting and maintenance know-how!
Tailor Your Application: Take a moment to customise your application for us. Use keywords from the job description to demonstrate that you understand what we’re looking for. This shows us that you’re genuinely interested in the role and have done your homework!
Be Professional Yet Personable: While we appreciate professionalism, we also love a bit of personality! Let your enthusiasm for the role shine through in your writing. Remember, we’re looking for someone who can represent us on-site with a customer-first approach.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Atlas Copco Holding GmbH
✨Know Your Tech Inside Out
As a Field Service Engineer, you'll be dealing with air compressors and gas generators. Brush up on your technical knowledge about these systems before the interview. Be ready to discuss your hands-on experience and any troubleshooting you've done in the past.
✨Show Off Your Customer Skills
This role is all about customer satisfaction. Prepare examples of how you've gone above and beyond for customers in previous roles. Highlight your communication skills and your ability to resolve technical challenges while keeping the customer happy.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations. For instance, how would you handle an urgent service need? Think through your problem-solving process and be prepared to explain your thought process clearly.
✨Demonstrate Your Safety Mindset
Safety is paramount in this role. Be prepared to discuss how you prioritise safety in your work. Share any relevant experiences where you ensured a safe working environment or followed safety protocols diligently.
