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- Tasks: Handle customer enquiries, process orders, and manage spare parts stock.
- Company: Join Kinder-Janes Engineers, part of the innovative Atlas Copco Industrial Flow Division.
- Benefits: Gain valuable experience in a supportive team environment with growth opportunities.
- Other info: Dynamic role with a focus on teamwork and professional development.
- Why this job: Be a key player in delivering excellent customer service and promoting aftersales opportunities.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Kinder-Janes Engineers Ltd are the UK Customer Centre for the newly formed Atlas Copco Industrial Flow Division. We specialise in Pumps, Compressors and Process Equipment, representing both Atlas Copco brands such as Lewa and Varisco, plus many other world leading manufacturers and are looking for a Spares Specialist to join the Aftersales Team.
You will be:
- Handling customer enquiries and issuing quotations.
- Processing customer orders and supply of parts.
- Raising of purchase requisitions on suppliers and the progressing of subsequent purchase orders with the supplier.
- Updating and maintaining the associated administrative systems.
- Managing and maintaining spare parts stock levels commensurate with customer and company expectations.
- Control and processing of all despatches including instruction and management of delivery/courier services.
- Maintain good professional working relationships with existing and new customers and promote aftersales opportunities.
- Respond promptly to all forms of incoming communication, acting on and giving out accurate information in support of excellent customer service or involving others as appropriate.
- Communicating and cooperating with colleagues across all areas of the business to support efficiency and effectiveness, contributing to a shared sense of team working and professionalism.
- Operate in accordance with and update and maintain Company administrative systems including enquiry, order and customer databases.
Perform all duties in accordance with the requirements of the Company HS.
Spare Parts Specialist - Kinder-Janes Engineers employer: Atlas Copco Airpower N.V.
Contact Detail:
Atlas Copco Airpower N.V. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spare Parts Specialist - Kinder-Janes Engineers
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those working at Kinder-Janes Engineers or similar companies. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Knowing about Atlas Copco and their offerings will show your genuine interest and help you stand out as a candidate who’s ready to hit the ground running.
✨Tip Number 3
Practice your communication skills! As a Spare Parts Specialist, you'll need to handle customer enquiries and maintain relationships. Role-play with a friend or use online resources to sharpen your responses and build confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Spare Parts Specialist - Kinder-Janes Engineers
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in handling customer enquiries and processing orders. We want to see how your skills align with the role of a Spare Parts Specialist, so don’t be shy about showcasing your expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can contribute to our Aftersales Team. Keep it friendly and professional, just like we are at StudySmarter.
Showcase Your Communication Skills: Since this role involves a lot of communication with customers and colleagues, make sure to highlight your ability to respond promptly and accurately. We love candidates who can demonstrate their knack for building good relationships!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Atlas Copco Airpower N.V.
✨Know Your Products
Familiarise yourself with the pumps, compressors, and process equipment that Kinder-Janes Engineers deals with. Understanding the specifics of Atlas Copco brands like Lewa and Varisco will show your genuine interest and help you answer technical questions confidently.
✨Customer Service Focus
Prepare examples of how you've handled customer enquiries in the past. Highlight your ability to issue quotations and process orders efficiently. This will demonstrate your commitment to excellent customer service, which is crucial for the role.
✨Team Player Mindset
Be ready to discuss how you’ve collaborated with colleagues in previous roles. Emphasise your communication skills and how you contribute to a positive team environment, as this aligns with the company's focus on teamwork and professionalism.
✨Attention to Detail
Showcase your organisational skills by discussing how you manage stock levels and administrative systems. Mention any experience you have with maintaining databases or processing orders accurately, as this is key for the Spare Parts Specialist role.