Regional IT Support Analyst (2nd Line) - Hybrid UK

Regional IT Support Analyst (2nd Line) - Hybrid UK

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide second-line IT support and manage device lifecycle for users in the UK and Ireland.
  • Company: Join Atlas Copco, a leader in innovation and technology.
  • Benefits: Enjoy comprehensive benefits and a hybrid work model.
  • Other info: Be part of a dynamic team focused on operational excellence.
  • Why this job: Grow your career in a culture of innovation and accountability.
  • Qualifications: Over 2 years of IT support experience and strong communication skills.

The predicted salary is between 30000 - 40000 Β£ per year.

Atlas Copco Airpower N.V. is seeking a dedicated IT Support Analyst to ensure the operational delivery of IT systems across our Vacuum Technology Business Area. This hybrid role involves providing second-line IT support to end users mainly in the UK and Ireland, responding to incidents, and managing device lifecycle.

Successful candidates will have:

  • Over 2 years of relevant experience
  • Expertise in ITIL practices
  • Strong communication skills

Join us to grow your career in a culture of innovation and accountability while enjoying comprehensive benefits.

Regional IT Support Analyst (2nd Line) - Hybrid UK employer: Atlas Copco Airpower N.V.

At Atlas Copco Airpower N.V., we pride ourselves on fostering a culture of innovation and accountability, making us an excellent employer for IT professionals. Our hybrid work model allows for flexibility while providing comprehensive benefits and opportunities for career growth within the dynamic Vacuum Technology Business Area. Join us to be part of a supportive team that values your expertise and encourages continuous development in a thriving environment.

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Contact Details:

Atlas Copco Airpower N.V. Recruitment Team

We think you need these skills to ace Regional IT Support Analyst (2nd Line) - Hybrid UK

ITIL Practices
Second-Line IT Support
Incident Management
Device Lifecycle Management
Communication Skills
Problem-Solving Skills
Customer Service Orientation