At a Glance
- Tasks: Lead global initiatives to enhance safety and efficiency in field service operations.
- Company: Join a leading semiconductor service engineering team with a focus on innovation.
- Benefits: Competitive pay, comprehensive benefits, hybrid work options, and professional growth support.
- Other info: Diverse backgrounds encouraged; excellent career development opportunities await.
- Why this job: Make a real impact by improving tools that enhance global service delivery.
- Qualifications: Experience in project management and strong communication skills are essential.
The predicted salary is between 60000 - 80000 £ per year.
Embrace an exciting opportunity as our Programme Manager – Field Service Tooling, where your curiosity will drive global improvements. You will be part of our Semiconductor Service Engineering team, reporting directly to the Head of Design for Service, you will lead initiatives to enhance safety, operational efficiency, and standardisation within our global field service operations. Your work will have a direct impact on delivering superior products and innovative solutions to our diverse and international customer base.
As Programme Manager – Field Service Tooling, you will oversee the critical global tooling program that supports the rationalisation and enhancement of tools used across Field Service Operations. Collaborating with Customer Centres and their regional units, you will analyse the current tooling landscape to formulate and execute a roadmap focused on safety, efficiency and alignment. You will partner closely with Technical Support and Product Companies in order to align this roadmap with NPI processes to also develop world class tooling for new and future systems.
- Develop and maintain a catalogue documenting existing field service tools categorised by region and product type.
- Develop and implement a roadmap to rationalise and improve service tooling globally.
- Lead cross-functional projects that pioneer universal field service tooling from initial concept through to successful deployment and adoption.
- Establish and maintain a centralised knowledge hub detailing tool safety, compliance standards, operating procedures, and inventory status for global stakeholders.
- Collaborate actively with Customer Centres, Product Companies, Field Service Operations, and technical teams to define precise tooling requirements and optimise deployment strategies onsite.
- Monitor service tooling-related product incidents through KPIs and lessons learned to foster continuous improvements and minimise risks globally.
Your skills and experience:
- Proven expertise in project or programme management within engineering, technical services, or related fields, demonstrating a track record of delivering complex initiatives.
- Exceptional communication and stakeholder engagement skills, adept at working with diverse, global cross‑functional teams to align objectives and expectations.
- Experience navigating decentralised organisational structures, with the ability to influence and drive consensus without direct reporting authority.
- Strong presentation skills, capable of articulating complex information clearly and professionally to audiences at all levels.
- Collaborative team player with demonstrated ability to work effectively across engineering, operations, product development, and customer‑facing teams.
- Background in field service operations, tooling management, product lifecycle, or supplier coordination is advantageous.
- Complementary knowledge of vacuum technology, abatement processes, semiconductor industry standards, or operational safety protocols is highly valued.
We encourage applications from candidates with diverse backgrounds and experiences, welcoming different perspectives that will enrich our team and drive innovation forward.
Your compensation and benefits:
Our compensation package is designed to be competitive and reflective of your expertise, experience, and the responsibilities of the role. Pay structures vary according to local regulations and market practices, which we clearly communicate during the recruitment process. Alongside salary, our benefits are comprehensive and tailored to support your wellbeing, professional growth, and work‑life balance. We ensure transparency throughout, so you have clear expectations regarding remuneration and perks before making any commitments. This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on‑site at either our UK or Korea based sites.
Program Manager, Field Service Tooling in Burgess Hill employer: Atlas Copco Airpower N.V.
Join us as a Programme Manager – Field Service Tooling, where you will be part of a dynamic Semiconductor Service Engineering team dedicated to driving global improvements in safety and operational efficiency. Our inclusive work culture fosters collaboration and innovation, providing you with ample opportunities for professional growth while enjoying a competitive compensation package and comprehensive benefits tailored to support your wellbeing. With a hybrid working arrangement available at our UK or Korea sites, you can achieve a fulfilling work-life balance while making a meaningful impact on our diverse international customer base.
StudySmarter Expert Advice🤫
We think this is how you could land Program Manager, Field Service Tooling in Burgess Hill
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Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Program Manager, Field Service Tooling at Atlas Copco Airpower N.V.!
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We think you need these skills to ace Program Manager, Field Service Tooling in Burgess Hill
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Atlas Copco Airpower N.V.. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
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How to prepare for a job interview at Atlas Copco Airpower N.V.
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
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As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
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We’re not just looking for brains; we want to see if you vibe with our company culture at Atlas Copco Airpower N.V.. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
