At a Glance
- Tasks: Lead client services, shape programmes, and manage senior client relationships in healthcare.
- Company: Atlantis Health, a leader in patient engagement and behavioural science.
- Benefits: Competitive salary, professional development, and opportunities for growth.
- Other info: Join a dynamic team focused on delivering value in the UK healthcare sector.
- Why this job: Make a real impact in healthcare by driving innovative strategies and client success.
- Qualifications: Five years in patient engagement with strong commercial acumen and stakeholder management skills.
The predicted salary is between 55000 - 65000 £ per year.
Atlantis Health is seeking a Client Services Director to lead the client services function across strategy, account leadership, behavioural science, and growth in the UK.
Reporting to the UK Country Manager, you will steer senior client relationships, shape programmes, and collaborate with cross‑functional teams to deliver value.
You bring at least five years in patient engagement, strong commercial acumen, and exceptional stakeholder management in pharma or healthcare.
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Client Services Director: Strategy & Behavioral Science employer: Atlantis Health
At Atlantis Health, we pride ourselves on being a leading global healthcare communications agency that fosters a collaborative and innovative work culture. Our Richmond office offers a vibrant environment where employees are encouraged to grow professionally through continuous learning and development opportunities, while also enjoying the benefits of a supportive team dedicated to making a positive impact in healthcare. Join us to be part of a mission-driven organisation that values your contributions and empowers you to build meaningful client relationships.
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Director: Strategy & Behavioral Science
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Atlantis Health.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Atlantis Health.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Atlantis Health, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Client Services Director: Strategy & Behavioral Science
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Atlantis Health.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Atlantis Health.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Atlantis Health. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Atlantis Health. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Atlantis Health
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Atlantis Health’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
