At a Glance
- Tasks: Provide top-notch customer service while processing transactions and contributing to sales goals.
- Company: Join a leading bank with a commitment to excellence and community.
- Benefits: Competitive pay, flexible hours, and a chance to grow your career.
- Other info: Enjoy a supportive environment with opportunities for professional development.
- Why this job: Be part of a dynamic team and make a real difference in customers' lives.
- Qualifications: High school diploma, customer service experience, and cash handling skills preferred.
The predicted salary is between 12 - 15 £ per hour.
This position is responsible for providing a best‑in‑class customer experience while processing transactions, servicing existing and potential customers, and contributing to branch sales goals. Hours for this role will vary Monday through Friday between 8:30 am to 5 pm and Saturday 8:30 am to 12 pm.
Position Accountabilities
- Perform basic customer and cash transactions
- Balance cash each day
- Identify referral opportunities to contribute to branch goals
- Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares’ BSA/AML Policy and Procedures
- Identify risk and escalate concerns through proper channels
- Develop and maintain knowledge of bank products, services, including other lines of business
- Ability to learn and adapt to changing digital channels
- Other duties as assigned
Organizational Relationship
This position is supervised by the assigned leader of the branch.
Position Qualifications
Education & Experience
- High school diploma or equivalent required
- Previous cash handling experience preferred
- Previous customer service experience required
Knowledge & Skills
- Excellent oral and written communication skills
- Ability to exercise sound business judgment
- Ability to handle multiple tasks with attention to details
- Flexible, able to adapt to change
- Shifts may vary for each position offering, depending on business need
- Able to stand for extended periods of time and lift objects up to 30 pounds
Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program.
We are proud to be an Equal Employment Opportunity employer. We maintain a drug‑free workplace.
Teller - Part Time 30 hours (Northtown) employer: Atlantic Union Bank
Contact Detail:
Atlantic Union Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Teller - Part Time 30 hours (Northtown)
✨Tip Number 1
Get to know the branch! Before your interview, swing by the Northtown Center Branch and chat with the staff. This shows your enthusiasm and helps you understand their vibe, which can really impress them during your interview.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing a top-notch experience, think of examples from your past where you’ve gone above and beyond for customers. We want to hear those stories!
✨Tip Number 3
Be ready to talk about cash handling! Brush up on your cash transaction knowledge and be prepared to discuss how you’ve managed cash in previous roles. Confidence here can really set you apart.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Atlantic Union Bankshares. Let’s get you that interview!
We think you need these skills to ace Teller - Part Time 30 hours (Northtown)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Teller position. Highlight your previous customer service experience and any cash handling skills you have. We want to see how you can bring your unique flair to our team!
Show Off Your Communication Skills: Since excellent communication is key for this role, don’t shy away from showcasing your written skills in your application. Use clear and concise language, and make sure to proofread for any typos or errors. We love a polished application!
Demonstrate Your Flexibility: The job requires adaptability to changing shifts and tasks, so let us know about your flexibility in your application. Share examples of how you've successfully managed multiple responsibilities in the past. We appreciate a go-getter attitude!
Apply Through Our Website: We encourage you to submit your application through our website for the best chance of being noticed. It’s super easy and ensures your application goes directly to us. We can’t wait to see what you’ve got!
How to prepare for a job interview at Atlantic Union Bank
✨Know Your Customer Service Skills
Make sure you can talk about your previous customer service experiences. Think of specific examples where you went above and beyond to help a customer. This will show that you understand the importance of providing a best-in-class customer experience.
✨Brush Up on Cash Handling
Since this role involves cash transactions, be prepared to discuss your experience with handling cash. If you have any relevant stories or challenges you've faced in previous roles, share those to demonstrate your competence and reliability.
✨Familiarise Yourself with Bank Products
Take some time to learn about the bank's products and services. Being able to discuss these during your interview will show that you're proactive and genuinely interested in the role, which can set you apart from other candidates.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle multiple tasks. Think of scenarios where you had to adapt quickly or manage a difficult situation, and be ready to explain how you handled it effectively.