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- Tasks: Deliver top-notch customer service while handling transactions and supporting branch sales.
- Company: Join a reputable bank focused on community and customer satisfaction.
- Benefits: Competitive pay, flexible shifts, and a comprehensive benefits package.
- Why this job: Gain valuable experience in banking and develop essential customer service skills.
- Qualifications: High school diploma required; customer service experience preferred.
- Other info: Dynamic work environment with opportunities for growth and learning.
The predicted salary is between 30000 - 42000 £ per year.
This position is responsible for providing a best in class customer experience while processing transactions, servicing existing and potential customers, and contributing to branch sales goals.
Position Accountabilities:
- Perform basic customer and cash transactions
- Balance cash each day
- Identify referral opportunities to contribute to branch goals
- Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares’ BSA/AML Policy and Procedures
- Identify risk and elevate concerns through proper channels
- Develop and maintain knowledge of bank products, services, including other lines of business
- Ability to learn and adapt to changing digital channels
- Other duties as assigned
Organizational Relationship:
This position is supervised by the assigned leader of the branch.
Position Qualifications:
Education & Experience:
- High school diploma or equivalent required
- Previous cash handling experience preferred
- Previous customer service experience required
Knowledge & Skills:
- Excellent oral and written communication skills
- Ability to exercise sound business judgment
- Ability to handle multiple tasks with attention to details
- Flexible, able to adapt to change
- Shifts may vary for each position offering, depending on business need
- Able to stand for extended periods of time and lift objects up to 30 pounds
Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program.
We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.
Teller (Northtown) employer: Atlantic Union Bank
Contact Detail:
Atlantic Union Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Teller (Northtown)
✨Tip Number 1
Get to know the branch! Before your interview, pop in and chat with the staff. This shows you're genuinely interested and helps you understand the vibe of the place.
✨Tip Number 2
Practice your customer service skills. Think of scenarios where you might need to handle tricky situations or provide excellent service. Role-playing with a friend can help you feel more confident!
✨Tip Number 3
Be ready to talk about your cash handling experience. Prepare examples of how you've managed money in previous roles, and don’t forget to highlight your attention to detail!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our awesome benefits package.
We think you need these skills to ace Teller (Northtown)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Teller position. Highlight your previous customer service and cash handling experience, as well as any skills that match the job description. We want to see how you fit into our team!
Show Off Your Communication Skills: Since excellent communication is key for this role, use clear and concise language in your application. We love seeing candidates who can express themselves well, so don’t hold back on showcasing your written skills!
Be Detail-Oriented: Pay attention to the details in your application. Double-check for any typos or errors, and ensure that all required information is included. We appreciate candidates who take the time to present a polished application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Atlantic Union Bank
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of the bank's products and services. This will not only help you answer questions confidently but also show that you're genuinely interested in the role and the company.
✨Customer Service Focus
Since this position is all about providing a top-notch customer experience, think of examples from your past where you've excelled in customer service. Be ready to share these stories during the interview to demonstrate your skills.
✨Cash Handling Experience
If you have previous cash handling experience, be prepared to discuss it in detail. Highlight any specific challenges you faced and how you overcame them, as this will showcase your ability to handle transactions accurately and efficiently.
✨Adaptability is Key
The job mentions the need to adapt to changing digital channels. Think about times when you've had to learn new systems or processes quickly. Sharing these experiences will show that you're flexible and ready to take on new challenges.