At a Glance
- Tasks: Provide top-notch customer service while handling transactions and supporting branch sales.
- Company: Join a reputable bank focused on community and customer satisfaction.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Other info: Dynamic work environment with potential for career advancement.
- Why this job: Be part of a team that makes a difference in customers' financial journeys.
- Qualifications: Customer service skills and a willingness to learn about banking products.
This position is responsible for providing a best‑in‑class customer experience while processing transactions, servicing existing and potential customers, and contributing to branch sales goals. Hours for this role will vary Monday through Friday between 8:30 am to 5 pm and Saturday 8:30 am to 12 pm.
- Perform basic customer and cash transactions
- Balance cash each day
- Identify referral opportunities to contribute to branch goals
- Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares’ BSA/AML Policy and Procedures
- Identify risk and escalate concerns through proper channels
- Develop and maintain knowledge of bank products, services, including other lines of business
- Ability to learn and adapt to changing digital channels
- Other duties as assigned
This position is supervised by the assigned leader of the branch.
Teller - Part Time 30 hours (Northtown) in Orkney employer: Atlantic Union Bank
Contact Detail:
Atlantic Union Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Teller - Part Time 30 hours (Northtown) in Orkney
✨Tip Number 1
Get to know the branch! Before your interview, swing by the Northtown Center and chat with the staff. This shows you're genuinely interested and helps you understand their vibe.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or upsell products. We want you to shine in those moments during the interview.
✨Tip Number 3
Show off your adaptability! The job mentions changing digital channels, so be ready to discuss how you've tackled new tech in the past. We love a quick learner!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate candidates like you!
We think you need these skills to ace Teller - Part Time 30 hours (Northtown) in Orkney
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Teller position. Highlight your customer service skills and any relevant experience that aligns with the job description. We want to see how you can contribute to our branch goals!
Showcase Your Skills: Don’t forget to mention your ability to handle cash transactions and your knowledge of banking products. If you've got experience in a similar role, let us know! We love seeing candidates who can hit the ground running.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read. We appreciate clarity and want to quickly understand why you’re the right fit for the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Atlantic Union Bank
✨Know Your Stuff
Before heading into the interview, make sure you’ve done your homework on the bank and its services. Familiarise yourself with their products and any recent news or changes in the banking sector. This will show that you’re genuinely interested and prepared.
✨Customer Service Focus
Since this role is all about providing a top-notch customer experience, be ready to share examples of how you've excelled in customer service in the past. Think of specific situations where you went above and beyond for a customer, as this will highlight your suitability for the role.
✨Practice Common Questions
Anticipate common interview questions related to cash handling, compliance, and sales goals. Practising your responses can help you feel more confident. Consider using the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Dress the Part
First impressions matter! Dress professionally to convey that you take the opportunity seriously. A smart outfit not only boosts your confidence but also aligns with the bank's image, showing that you understand the importance of professionalism in the financial sector.