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For Companies At a Glance
- Tasks: Deliver top-notch customer service while handling transactions and supporting branch sales.
- Company: Join a leading bank with a commitment to excellence and community.
- Benefits: Competitive pay, flexible shifts, and a comprehensive benefits package.
- Other info: Great opportunity for growth in a supportive and inclusive environment.
- Why this job: Be part of a dynamic team and make a real difference in customers' lives.
- Qualifications: High school diploma, customer service experience, and cash handling skills preferred.
The predicted salary is between 30000 - 42000 £ per year.
This position is responsible for providing a best-in-class customer experience while processing transactions, servicing existing and potential customers, and contributing to branch sales goals.
Position Accountabilities
- Perform basic customer and cash transactions
- Balance cash each day
- Identify referral opportunities to contribute to branch goals
- Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares’ BSA/AML Policy and Procedures
- Identify risk and escalate concerns through proper channels
- Develop and maintain knowledge of bank products, services, including other lines of business
- Ability to learn and adapt to changing digital channels
- Other duties as assigned
Organizational Relationship
This position is supervised by the assigned leader of the branch.
Position Qualifications
Education & Experience
- High school diploma or equivalent required
- Previous cash handling experience preferred
- Previous customer service experience required
Knowledge & Skills
- Excellent oral and written communication skills
- Ability to exercise sound business judgment
- Ability to handle multiple tasks with attention to details
- Flexible, able to adapt to change
- Shifts may vary for each position offering, depending on business need
- Able to stand for extended periods of time and lift objects up to 30 pounds
Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program.
We are proud to be an Equal Employment Opportunity employer. We maintain a drug‑free workplace.
Teller (Kilmarnock Branch) employer: Atlantic Union Bank
Contact Detail:
Atlantic Union Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Teller (Kilmarnock Branch)
✨Tip Number 1
Get to know the branch! Before your interview, pop into the Kilmarnock Branch and chat with the staff. This shows initiative and gives you a feel for the environment, which can help you tailor your answers during the interview.
✨Tip Number 2
Brush up on your cash handling skills. Since this role involves processing transactions, practice basic cash handling scenarios. Being confident in this area will make you stand out as a candidate who’s ready to hit the ground running.
✨Tip Number 3
Show off your customer service chops! Think of examples from your past experiences where you’ve gone above and beyond for customers. We want to see that you can provide that best-in-class experience we’re after.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Atlantic Union Bankshares.
We think you need these skills to ace Teller (Kilmarnock Branch)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Teller position. Highlight your previous customer service and cash handling experience, as well as any relevant skills that match the job description. We want to see how you fit into our team!
Show Off Your Communication Skills: Since excellent communication is key for this role, ensure your written application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Demonstrate Your Adaptability: The job mentions the need to adapt to changing digital channels. In your application, share examples of how you've successfully adapted to change in previous roles. This will show us you're ready for anything!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Atlantic Union Bank
✨Know Your Stuff
Make sure you brush up on the bank's products and services before the interview. Being able to discuss how these can benefit customers will show that you're genuinely interested and knowledgeable, which is key for a Teller role.
✨Customer Service Focus
Prepare examples from your past experiences where you've provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to create a best-in-class customer experience.
✨Cash Handling Confidence
If you have previous cash handling experience, be ready to talk about it! Share specific instances where you balanced cash accurately or identified discrepancies. If you don’t have direct experience, think of similar situations where you managed money responsibly.
✨Adaptability is Key
Since the job requires flexibility and the ability to adapt to changing digital channels, prepare to discuss how you've successfully navigated change in previous roles. Highlight your willingness to learn and grow, especially in a fast-paced environment.