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- Tasks: Be the friendly face for clients in a fast-paced aviation environment.
- Company: Join Atlantic Aviation, a leader in the aviation industry, known for its exceptional service.
- Benefits: Enjoy a starting pay of $18 per hour and gain valuable experience in aviation.
- Why this job: Perfect for those wanting to break into aviation while working with talented professionals.
- Qualifications: Customer service experience and a high school diploma are required; must be 18+.
- Other info: We maintain a drug-free workplace and conduct pre-employment substance testing.
The predicted salary is between 28800 - 43200 £ per year.
Have you ever wanted to work in aviation but didn't know how to break into the industry? Would you enjoy working in a fast-paced environment alongside some of the most talented professionals in aviation? If so, this Front Desk Customer Service Representative position with Atlantic Aviation at SCK in Stockton, CA might be perfect for you!
In this role, you will be the first point of contact for clients arriving at the facility. You'll interact with flight departments of large corporations and high-profile clients. Your responsibilities will include providing services for corporate aircraft, cargo and passenger charters, and other general aviation aircraft.
Bring your experience and outgoing personality to build a rewarding career in aviation. Apply today for the Front Desk Customer Service Representative position! The starting pay for this role is $18 per hour.
Responsibilities- Provide professional service and assistance to customers
- Make hotel and catering reservations for inbound and outbound aircraft
- Process customer purchases and fuel transactions
- Coordinate with line service personnel and pilots to meet all customer service needs
- Customer service or hospitality experience
- High school diploma or GED
- At least 18 years of age
- Valid state driver's license
- Ability to perform basic math calculations
Note: We maintain a drug-free workplace and conduct pre-employment substance testing.
Aviation Front Desk Customer Service Representative - Full Time Job employer: Atlantic Aviation FBO Services, Inc.
Contact Detail:
Atlantic Aviation FBO Services, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aviation Front Desk Customer Service Representative - Full Time Job
✨Tip Number 1
Familiarise yourself with the aviation industry. Understanding the basics of how aviation works, including terminology and processes, can give you an edge during interviews. Research common customer service scenarios in aviation to prepare for potential questions.
✨Tip Number 2
Network with professionals in the aviation sector. Attend local aviation events or join online forums to connect with people already working in the field. This can provide valuable insights and potentially lead to referrals for the job.
✨Tip Number 3
Showcase your customer service skills. Since this role heavily relies on providing excellent service, think of specific examples from your past experiences where you went above and beyond for a customer. Be ready to discuss these during any interviews.
✨Tip Number 4
Prepare for a fast-paced environment. The aviation industry can be hectic, so practice staying calm under pressure. You might want to simulate busy scenarios with friends or family to build your confidence in handling multiple tasks at once.
We think you need these skills to ace Aviation Front Desk Customer Service Representative - Full Time Job
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Aviation Front Desk Customer Service Representative position. Tailor your application to highlight relevant experience in customer service or hospitality.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your customer service experience, any relevant skills, and your educational background. Use bullet points for clarity and focus on achievements that demonstrate your ability to excel in a fast-paced environment.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the aviation industry and explain why you are a great fit for the role. Mention specific experiences that showcase your customer service skills and your ability to handle high-profile clients.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Atlantic Aviation FBO Services, Inc.
✨Showcase Your Customer Service Skills
Since this role heavily relies on customer interaction, be prepared to discuss your previous customer service or hospitality experience. Share specific examples of how you've handled difficult situations or gone above and beyond for a client.
✨Demonstrate Your Knowledge of Aviation
Even if you're new to the aviation industry, do some research beforehand. Familiarise yourself with basic aviation terminology and the services provided at an aviation front desk. This will show your enthusiasm and commitment to the role.
✨Practice Basic Math Calculations
As the job involves processing transactions, be ready to demonstrate your ability to perform basic math calculations. You might be asked to solve simple problems on the spot, so brush up on your skills to ensure you can handle these tasks confidently.
✨Prepare Questions for the Interviewer
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewer. Inquire about the company culture, team dynamics, or opportunities for growth within the aviation sector. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
