Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage export orders and ensure top-notch customer service while collaborating with international teams.
- Company: Join Atkore, a leading manufacturer focused on empowering communities and building better together.
- Benefits: Enjoy 25 days annual leave, bonuses, training opportunities, and a supportive work environment.
- Why this job: Be part of a dynamic team making a real impact in the export industry.
- Qualifications: Experience in export documentation and strong customer service skills are essential.
- Other info: Flexible working hours and a culture that values collaboration and innovation.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Who we are: Atkore is forging a future where our brands, suppliers, employees, customers, partners, and communities are building better together – a future focused on empowering our customers while we power and protect the world. Atkore is a leading manufacturer and distributor of electrical, mechanical, and safety infrastructure solutions. With approximately 3,900 employees and 65 manufacturing and distribution facilities worldwide, we manufacture electrical conduit, cable management systems, armored cable, metal framing, and security products and solutions.
Who we are looking for: Export Sales Administrator to effectively manage customers by ensuring orders are processed within relevant timeframes and all export documentation is completed to ensure Flexicon’s quality service offering continues. The role will include supporting our external International Sales Managers and handling customer queries to a high standard and recording interactions in Company databases.
What you’ll do:
- Use computerised systems (currently Syspro) to process orders, check inventory and complete customer queries (including debits and credits).
- Be the point of contact with customers, international sales managers, and transport companies to ensure a timely communication flow between all parties.
- Process and manage all orders from receipt to dispatch, including check internal export shipment documentation, invoicing, and organising collections where applicable.
- Maintain strict compliance with export regulations including liaising with external bodies as necessary to satisfy Country specific Customs requirements.
- Liaise with all internal departments on issues relating to product manufacture, assembly, despatch etc.
- Co-ordinate responses to customer enquiries with International Sales Managers relating to stock, pricing and discount and provide technical support where possible.
- Store all pertinent shipment documents, including collection notes, Customer orders & manifests.
- Update order despatch dates on SYSPRO and notify customers.
- Follow Company Procedure regarding all administrative tasks on an on-going basis.
- Undertake any other reasonable duties as requested by your manager.
- Take reasonable care of your own health and safety and that of others who may be affected by their actions or omissions throughout the course of their business activities, acting in accordance with the Company’s Health and Safety Policy and always setting a personal example.
What you bring:
- Experience within Export commercial documentation.
- Good level of English & Mathematics.
- Computer literate – intermediate level or above in Word and Excel.
- Good Telephone Manner.
- Ability to build rapport with customers.
- Knowledge of customer service principles.
- Ability to work as part of a team.
- Ability to work on own initiative.
- Ability to prioritise own workload and manage own time commitments.
- Attention to detail.
- Willingness to share ideas & improvements.
- Experience of dealing with international customers.
Hours of work: 37 hours per week: Monday - Thursday: 8:30am - 4:30pm & Fridays: 8:30am - 4pm.
Salary: Depending on experience.
Benefits:
- 25 days annual leave.
- Festive shutdown at Christmas.
- Companywide bonus scheme.
- Service and recognition awards.
- Training and development opportunities.
- Company Pension.
- Life Assurance 4x salary.
- Discounted Gym Membership.
- Enhanced family friendly policies.
- Free annual flu vaccination vouchers.
- Employee assistance programme including a 24/7 GP service.
- Cash health plan.
- Free home cyber security training.
- Cycle to work scheme.
- Free onsite parking.
Atkore is committed to creating an engaged and aligned workforce that drives a collaborative culture. Our team strives for breakthrough results, stays focused on being standout leaders, and fully supports decisions of the Company. We consistently live the Atkore mission, strategic priorities, and behaviours, all in a way that’s consistent with our core values. Together, we build strong leaders that continually endeavour to move us forward.
Export Sales Administrator in West Bromwich employer: Atkore
Contact Detail:
Atkore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Export Sales Administrator in West Bromwich
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their values and how they align with your skills. This will help you tailor your responses and show that you're genuinely interested in being part of the Atkore team.
✨Tip Number 3
Practice your communication skills! As an Export Sales Administrator, you'll need to handle customer queries and liaise with various departments. Role-play with a friend or use online resources to sharpen your phone and email etiquette.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining Atkore and ready to contribute to our mission of building better together.
We think you need these skills to ace Export Sales Administrator in West Bromwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Export Sales Administrator role. Highlight your experience with export documentation and customer service, as these are key for us at Atkore. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our mission at Atkore. Keep it concise but engaging – we love a good story!
Show Off Your Tech Skills: Since you'll be using systems like Syspro, mention any relevant tech skills you have in your application. If you're comfortable with Word and Excel, let us know! We appreciate candidates who can hit the ground running.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the Atkore team!
How to prepare for a job interview at Atkore
✨Know Your Export Stuff
Make sure you brush up on your knowledge of export commercial documentation and regulations. Familiarise yourself with the specific requirements for different countries, as this will show that you're serious about the role and can handle the complexities of international sales.
✨Master the Tech
Since you'll be using Syspro to process orders and manage customer queries, it’s a good idea to get comfortable with it beforehand. If you can, try to find tutorials or practice using similar software to demonstrate your tech-savviness during the interview.
✨Show Off Your Customer Service Skills
Prepare examples of how you've successfully built rapport with customers in the past. Think about times when you handled difficult situations or queries effectively, as this will highlight your ability to maintain high standards of customer service.
✨Be Ready to Discuss Teamwork
Since the role involves liaising with various departments and supporting International Sales Managers, be prepared to talk about your experience working in teams. Share specific instances where your collaboration led to successful outcomes, showcasing your ability to work well with others.
