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- Tasks: Coordinate supply chain activities and manage customer interactions for smooth order processing.
- Company: Join a leading industrial company with a focus on teamwork and integrity.
- Benefits: Gain valuable experience, training, and career growth opportunities in a dynamic environment.
- Other info: Embrace our core values: Responsibility, Respect, Teamwork, Excellence, and Integrity.
- Why this job: Be the key link between customers and projects, making a real impact in the supply chain.
- Qualifications: Experience in supply chain roles, strong communication skills, and knowledge of SAP or Salesforce.
The predicted salary is between 30000 - 40000 ÂŁ per year.
We are currently looking for a Supply Chain Coordinator who will take on a broad role. This person will be responsible for full project support, which includes Customer Service assistance in processing orders as well as Supply Chain support in managing and tracking the progress of orders. This person will serve as the link between the project and various departments within our organization. As the single point of contact in this specific project, this Supply Chain Coordinator will manage customer interactions and all administrative tasks needed.
The ideal candidate will possess strong communication skills. They should be accustomed to working with SAP and/or Salesforce, be accurate and flexible, and have solid experience in a similar role within the industrial sector. Experience in lean manufacturing or working in a business system-based company is a plus.
What you’ll do:
- Process and follow up on the project and orders in the ERP System (SAP)
- Answer questions via phone, chat or email regarding product availability, delivery situation and interact with end customers on forecasting
- Collaborate with the local Sales team and/or local contact dedicated to the project to ensure smooth order processing (EDI orders, email, Portal, Salesforce)
- Become the “Go To” person for the end customer to coordinate all activities between end customer and internal stakeholders
- Communicate with project contacts and internal departments regarding volume requests, delivery time etc.
- Request transportation and resolve any delivery issues
- Follow up on Customer Portal requests
- Process and follow up on express shipments, complaints and returns
- Follow up on required documents and certificates for export customers
What you’ll bring:
- Solid experience in a similar role within the industrial sector
- Strong knowledge of MS Office, SAP and/or Salesforce
- Knowledge of customs legislation and export procedures is a bonus
- Accuracy and customer-oriented work are important to you
- You align perfectly with our 5 core values: Responsibility, Respect, Teamwork, Excellence, and Integrity.
Within 3 months, you’ll:
- Complete your Atkore immersion program.
- Understand how your role contributes to Atkore’s strategy.
- Become familiar with our product range through training and customer feedback/experience
Within 6 months, you’ll:
- Manage, input and follow-up orders for your customer project
- Handle and follow up complaints, returns and special requests
- Collaborate with your sales colleague to empower cross-functional sales.
- Identify ways to strengthen customer relationships in alignment with Atkore’s core values: Accountability, Teamwork, Integrity, Respect and Excellence.
Within 12 months, you’ll:
- Manage an efficient client portfolio that supports Atkore’s strategy.
- Engage in meaningful, solution-orientated conversations with clients, keeping all brands in mind.
Join our team and align yourself with an industry leader!
Supply Chain Coordinator employer: Atkore International Group Inc.
Contact Detail:
Atkore International Group Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supply Chain Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their supply chain processes. Be ready to discuss how your experience with SAP and Salesforce can benefit them directly.
✨Tip Number 3
Show off your communication skills! During interviews, make sure to articulate your thoughts clearly and demonstrate how you can be the 'Go To' person for customer interactions and internal coordination.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Supply Chain Coordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Supply Chain Coordinator role. Highlight your experience with SAP, Salesforce, and any relevant projects you've managed. We want to see how you fit into our team!
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, it's crucial to demonstrate your strong communication skills. Use clear and concise language in your application to show us you can handle customer queries like a pro.
Highlight Relevant Experience: Don’t forget to mention your previous roles in the industrial sector and any experience with lean manufacturing. We’re looking for someone who can hit the ground running, so make sure we know what you bring to the table!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. Let’s get started!
How to prepare for a job interview at Atkore International Group Inc.
✨Know Your Stuff
Make sure you’re familiar with the key responsibilities of a Supply Chain Coordinator. Brush up on your knowledge of SAP and Salesforce, as well as any relevant customs legislation. Being able to discuss these tools confidently will show that you’re ready to hit the ground running.
✨Show Off Your Communication Skills
Since this role involves being the link between various departments and customers, practice articulating your thoughts clearly. Prepare examples of how you've successfully managed customer interactions or resolved issues in the past. This will demonstrate your strong communication abilities.
✨Emphasise Your Flexibility
The job requires someone who can adapt to changing situations. Think of times when you had to adjust your plans or approach due to unforeseen circumstances. Sharing these experiences will highlight your flexibility and problem-solving skills.
✨Align with Core Values
Familiarise yourself with the company’s core values: Responsibility, Respect, Teamwork, Excellence, and Integrity. Be prepared to discuss how you embody these values in your work. This will show that you not only understand the company culture but also fit right in.