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- Tasks: Coordinate supply chain activities and manage customer interactions for seamless order processing.
- Company: Join a leading industrial company with a focus on teamwork and integrity.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Dynamic role with opportunities for growth and alignment with core values.
- Why this job: Be the vital link in projects and make a real impact on customer satisfaction.
- Qualifications: Experience in supply chain roles, strong communication skills, and knowledge of SAP or Salesforce.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Minto Unit 3 Site 2 Pembroke Rd Minto, NSW 2566, AUS
Who we are looking for:
We are currently looking for a Supply Chain Coordinator who will take on a broad role. This person will be responsible for full project support, which includes Customer Service assistance in processing orders as well as Supply Chain support in managing and tracking the progress of orders. This person will serve as the link between the project and various departments within our organization. As the single point of contact in this specific project, this Supply Chain Coordinator will manage customer interactions and all administrative tasks needed. The ideal candidate will possess strong communication skills. They should be accustomed to working with SAP and/or Salesforce, be accurate and flexible, and have solid experience in a similar role within the industrial sector. Experience in lean manufacturing or working in a business system-based company is a plus.
What you’ll do:
- Process and follow up on the project and orders in the ERP System (SAP)
- Answer questions via phone, chat or email regarding product availability, delivery situation and interact with end customers on forecasting
- Collaborate with the local Sales team and/or local contact dedicated to the project to ensure smooth order processing (EDI orders, email, Portal, Salesforce)
- Become the “Go To” person for the end customer to coordinate all activities between end customer and internal stakeholders
- Communicate with project contacts and internal departments regarding volume requests, delivery time etc.
- Request transportation and resolve any delivery issues
- Follow up on Customer Portal requests
- Process and follow up on express shipments, complaints and returns
- Follow up on required documents and certificates for export customers
What you’ll bring:
- Solid experience in a similar role within the industrial sector
- Strong knowledge of MS Office, SAP and/or Salesforce
- Knowledge of customs legislation and export procedures is a bonus
- Accuracy and custom-oriented work are important to you
- You align perfectly with our 5 core values: Responsibility, Respect, Teamwork, Excellence, and Integrity.
Within 3 months, you’ll:
- Complete your Atkore immersion program.
- Understand how your role contributes to Atkore’s strategy.
- Become familiar with our product range through training and customer feedback/experience.
Within 6 months, you’ll:
- Manage, input and follow-up orders for your customer project
- Handle and follow up complaints, returns and special requests
- Collaborate with your sales colleague to empower cross-functional sales.
- Identify ways to strengthen customer relationships in alignment with Atkore’s core values: Accountability, Teamwork, Integrity, Respect and Excellence.
Within 12 months, you’ll:
- Manage an efficient client portfolio that supports Atkore’s strategy.
- Engage in meaningful, solution-orientated conversations with clients, keeping all brands in mind.
Join our team and align yourself with an industry leader!
Supply Chain Coordinator in Pembroke employer: Atkore International Group Inc.
Contact Detail:
Atkore International Group Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supply Chain Coordinator in Pembroke
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their success. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your communication skills! As a Supply Chain Coordinator, you'll need to be clear and concise. Role-play common interview questions with a friend or use online resources to sharpen your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Supply Chain Coordinator in Pembroke
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Supply Chain Coordinator role. Highlight your experience with SAP, Salesforce, and any relevant projects you've managed. We want to see how you fit into our team!
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, emphasise your strong communication skills in your application. Share examples of how you've successfully managed customer relationships or resolved issues in the past.
Be Accurate and Detail-Oriented: Accuracy is key in supply chain management. When filling out your application, double-check for any typos or errors. We appreciate candidates who pay attention to detail, so make sure your application reflects that!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're proactive and keen to join our team!
How to prepare for a job interview at Atkore International Group Inc.
✨Know Your Stuff
Make sure you’re familiar with the key responsibilities of a Supply Chain Coordinator. Brush up on your knowledge of SAP and Salesforce, as well as any relevant customs legislation. Being able to discuss these tools confidently will show that you’re ready to hit the ground running.
✨Show Off Your Communication Skills
Since this role involves being the link between various departments and customers, practice articulating your thoughts clearly. Prepare examples of how you've successfully managed customer interactions or resolved issues in the past. This will demonstrate your strong communication abilities.
✨Emphasise Your Flexibility
The job requires someone who is accurate yet flexible. Think of situations where you had to adapt quickly to changes or unexpected challenges. Sharing these experiences will highlight your ability to thrive in a dynamic environment.
✨Align with Core Values
Familiarise yourself with Atkore’s core values: Responsibility, Respect, Teamwork, Excellence, and Integrity. Be prepared to discuss how you embody these values in your work. This alignment can set you apart from other candidates and show that you’re a great cultural fit.