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- Tasks: Be the friendly voice guiding prospects through their settlement agreement journey.
- Company: Atkinson Rose LLP, a supportive UK law firm focused on employment law.
- Benefits: Earn £15/hr, enjoy flexible hours, and receive bonuses for hitting targets.
- Other info: Fully remote role with opportunities for training and long-term growth.
- Why this job: Make a real difference in people's lives while working from home.
- Qualifications: Experience in sales or appointment setting, with a warm phone manner.
The predicted salary is between 30000 - 30000 £ per year.
Atkinson Rose LLP is a UK law firm specialising in employment law, with a strong pipeline of enquiries from people who have been offered (or are expecting) a settlement agreement from their employer.
The role involves being the first point of human contact for prospects who have either filled in our website form, have called in, or left a voicemail regarding a settlement agreement or an appointment with our HR team. You will log notes in our online CRM and follow up with non-responders using a provided cadence (call → Whatsapp → email).
You won't be giving legal advice - that’s reserved for our solicitors.
- Previous experience in appointment setting, sales, or lead qualification (B2C ideal).
- A calm, warm, professional telephone manner - many of these people are stressed about losing their jobs.
- A proven track record in administration and diary management.
- Experience in legal or a professional services setting.
This position is fully remote — work from home anywhere in the UK. We offer flexible hours to fit around childcare or other commitments — we're genuinely open to arrangements like school-hours only (e.g. 9:30am–2:30pm), split shifts, or covering specific days.
Hourly rate: £15/hr with additional bonuses for meeting targets. We can offer what you would like, with a minimum of 20 hours per week, during weekday business hours, with additional weekends or early evening callbacks if desirable.
We want to invest in training and develop long-term relationships, not have short-term assignments with freelancers. We'll shortlist based on the voice note rather than CV alone as phone manner is the most important part of this role. Candidates will then be shortlisted for a telephone interview.
Inbound Sales Caller / Lead Conversion Specialist — Remote, Flexible Hours in Leigh employer: Atkinson Rose
Contact Detail:
Atkinson Rose Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Sales Caller / Lead Conversion Specialist — Remote, Flexible Hours in Leigh
✨Tip Number 1
Make sure to showcase your warm and professional telephone manner in your voice note. This is crucial for the role, so practice speaking clearly and calmly, especially since you'll be dealing with stressed prospects.
✨Tip Number 2
Familiarise yourself with the basics of settlement agreements and employment law. While you won't be giving legal advice, having a good understanding will help you communicate effectively and build trust with potential clients.
✨Tip Number 3
Utilise our website to apply! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on the role, which is always a plus in our books.
✨Tip Number 4
Prepare for your telephone interview by practising common sales scenarios. Think about how you'd handle objections or questions from prospects, as this will demonstrate your lead conversion skills.
We think you need these skills to ace Inbound Sales Caller / Lead Conversion Specialist — Remote, Flexible Hours in Leigh
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us your warmth and professionalism in your writing.
Highlight Relevant Experience: Make sure to showcase any previous experience in sales, appointment setting, or lead qualification. We’re looking for that B2C magic, so give us examples of how you've excelled in similar roles!
Keep It Clear and Concise: We appreciate clarity! Make your application easy to read by keeping your sentences short and to the point. This will help us quickly understand your skills and experiences.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Atkinson Rose
✨Nail Your Voice Note
Since the voice note is crucial for this role, make sure to speak clearly and warmly. Show your personality while maintaining professionalism. Practise a few times to ensure you sound calm and approachable, as many prospects will be stressed.
✨Know the Company Inside Out
Familiarise yourself with Atkinson Rose LLP and their focus on employment law. Understand their services and the types of clients they help. This knowledge will allow you to engage more effectively during the interview and demonstrate your genuine interest in the role.
✨Prepare for Common Scenarios
Think about how you would handle different types of calls from stressed clients. Prepare responses for common questions or concerns they might have regarding settlement agreements. This will show that you can think on your feet and provide the right support.
✨Highlight Your Experience
Be ready to discuss your previous experience in sales, appointment setting, or lead qualification. Use specific examples to illustrate your success in these areas, especially in a B2C context. This will help the interviewers see how you can contribute to their team.