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- Tasks: Engage clients, provide tailored solutions, and oversee the sales process from inquiry to booking.
- Company: Join a dynamic team in Norwich focused on delivering exceptional customer service and sales support.
- Benefits: Enjoy a full-time role with weekends off and the potential for permanent employment.
- Why this job: Be part of a supportive culture that values client relationships and personal growth.
- Qualifications: Previous customer service or sales experience is essential; bring your passion for helping others.
- Other info: This role is office-based in Norwich; no remote work options available.
The predicted salary is between 24000 - 36000 £ per year.
We are seeking a Business Support/Sales Advisor candidate on a temp to perm basis. This is a full-time opportunity, working days of Monday to Friday and every other Saturday.
Main duties will include (but not limited to):
- Engage with potential clients to understand their needs, providing tailored advice and solutions.
- Actively seek out new business opportunities through inbound/outbound calls and emails.
- Qualify leads, follow up on enquiries, and convert leads into sales.
- Create quotes for clients.
- Maintain positive relationships with existing and potential clients, ensuring high levels of customer satisfaction.
- Address and resolve any customer issues or concerns.
- Oversee the sales process from initial inquiry to booking, ensuring that all paperwork is completed and accurate.
- Identify opportunities to upsell additional services.
- Maintain accurate records of sales activities, leads, and customer interactions in the CRM system.
- Report on sales performance, trends, and feedback from clients to management.
- Conduct post-move follow-ups to ensure client satisfaction and gather feedback for continuous improvement.
Previous Customer Service/Account Management or Sales experience is essential. This role is in office only in Norwich, no remote or hybrid working available.
Please apply online or for further details please contact Indiah at Atkinson Moss.
Sales Advisor employer: Atkinson Moss
Contact Detail:
Atkinson Moss Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with our products and services. Understanding what we offer will help you engage with potential clients more effectively and tailor your advice to their specific needs.
✨Tip Number 2
Practice your communication skills. As a Sales Advisor, you'll be engaging with clients regularly, so being able to articulate your thoughts clearly and confidently is crucial for building relationships and closing sales.
✨Tip Number 3
Research common sales techniques and strategies. Knowing how to qualify leads and convert them into sales will give you an edge in the role and demonstrate your proactive approach during the interview process.
✨Tip Number 4
Prepare to discuss your previous customer service or sales experiences. Be ready to share specific examples of how you've successfully resolved customer issues or upsold services, as this will showcase your relevant skills and fit for the role.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Sales Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous customer service, account management, or sales experience. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to engage with clients and convert leads into sales.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Provide specific examples of how you've successfully engaged with clients and resolved issues in the past, showcasing your problem-solving skills and customer satisfaction focus.
Follow Application Instructions: Make sure to apply online as instructed in the job posting. Double-check that you have included all necessary documents and that your application is free from errors before submitting it through our website.
How to prepare for a job interview at Atkinson Moss
✨Know the Product Inside Out
Make sure you understand the products or services the company offers. Be prepared to discuss how these can meet potential clients' needs and how you can tailor solutions for them.
✨Demonstrate Your Sales Skills
Prepare examples from your previous experience where you've successfully converted leads into sales. Highlight your ability to engage with clients and maintain positive relationships.
✨Showcase Your Customer Service Experience
Since customer satisfaction is key in this role, be ready to share instances where you've resolved customer issues effectively. This will demonstrate your commitment to high levels of service.
✨Familiarise Yourself with CRM Systems
As maintaining accurate records is part of the job, it’s beneficial to have a basic understanding of CRM systems. Mention any experience you have with them during the interview.
