At a Glance
- Tasks: Lead a sales turnaround in a call centre, driving performance and accountability.
- Company: Atkinson Moss Leadership recruitment, known for impactful leadership roles.
- Benefits: Competitive salary with potential for extension and career growth.
- Other info: Full operational autonomy in a dynamic environment.
- Why this job: Make a real difference by transforming underperforming teams into high-yield operations.
- Qualifications: Senior leadership experience in call centres and a proven turnaround track record.
The predicted salary is between 63000 - 77000 £ per year.
- Full job description
- Location: Norwich
- Role Type: Full-Time, Initial 3 month temporary assignment with a view to extension
- Salary range: £(phone number removed)
The Role
Atkinson Moss Leadership recruitment are seeking a commercially driven Sales Director/Business Consultant to lead a complete operational and performance turnaround across our clients call centre.
This is a high-impact leadership role for someone who thrives on stepping into an underperforming environment, introducing structure, driving accountability, and building a high-margin sales engine.
You will have full operational autonomy to reshape processes, upgrade performance management, and instill a sharp, high-energy sales culture.
Key Responsibilities
- Turnaround Strategy: Diagnose current floor performance, refine sales methodologies, and execute a clear growth strategy.
- Structure & KPIs: Implement rigorous metrics, pipeline tracking, dialler optimization, and activity targets across inbound/outbound teams.
- Floor Leadership: Re-energize the floor through active management, structured 1-to-1 coaching, and performance management.
- Talent Development: Redesign incentive structures and career pathways to motivate, retain, and recruit top sales talent.
Requirements
- Call Centre Expertise: Deep senior leadership experience (Sales Director / Head of Sales) directly within a call centre or contact centre environment.
- Proven Turnaround Track Record: Evidence of transforming underperforming sales teams into high-yielding operations.
- Operational Precision: Strong mastery of call centre metrics, conversion rates, and workflow structures.
- Hands-On Style: A visible, decisive leader who drives standards directly on the floor.
- In the first instance, click apply
Sales Director/Head of Sales/Business Consultant in Norwich employer: Atkinson Moss
Atkinson Moss Finance is an exceptional employer, offering a fully remote role that provides flexibility and autonomy for the Accounts Assistant position. With a strong focus on employee growth and a dynamic work culture, team members are encouraged to innovate and contribute to the company's ambitious expansion plans across the UK and Europe. Joining this well-established global business means being part of a results-driven environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Director/Head of Sales/Business Consultant in Norwich
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Director/Head of Sales/Business Consultant at Atkinson Moss, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Atkinson Moss. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Director/Head of Sales/Business Consultant. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Director/Head of Sales/Business Consultant in Norwich
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Atkinson Moss:When writing your cover letter, make sure to tailor your message specifically for Atkinson Moss. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Atkinson Moss
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Atkinson Moss that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Atkinson Moss that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Atkinson Moss’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
