Senior Customer Sales Executive in Earlham

Senior Customer Sales Executive Location: Norwich Hours: Full time, permanent – 37.5 hours per week Working pattern: Hybrid – minimum 3 days per week in the office Salary: £28,000–£30,000 per annum, dependent on experience, plus performance-related earnings of up to £12,000 per year. The Role We're looking for a Senior Customer Sales Executive who combines a natural ability to build relationships with a genuine passion for delivering excellent customer service. This is a sales focused role with clear targets and the opportunity to earn additional performance related pay. You'll take a solution based approach to every conversation, listening carefully to customers, understanding their individual circumstances and recommending the products or services that best meet their needs. You'll be commercially minded and motivated to achieve results, while ensuring the customer remains at the heart of everything you do. About You You're a natural people person who builds trust, listens well and genuinely cares about finding the right outcome for the customer. We're looking for someone who: * Has previous customer service experience (essential). * Has experience in solution-based or service-led sales (advantageous). * Is commercially aware and comfortable working towards targets. * Takes a customer-first approach to sales. * Is confident communicating with a wide range of people. * Is self-motivated, organised and able to manage their workload. * Is confident using technology and CRM systems. You'll understand that how you achieve your results matters just as much as the results themselves. A sales-at-any-cost approach isn't what we're looking for. Salary and Benefits * Basic salary of £28,000–£30,000, dependent on experience. * Opportunity to earn up to an additional £12,000 per year through performance-related pay. * 233 hours of annual leave, increasing with length of service. This includes bank holidays, which you may be required to work as part of your rota. * Discounts on groceries, shopping, holidays, insurance, days out, restaurants and more. * 24/7 employee assistance programme. * Family and friends' discounts on products and services. * Free on-site parking. Working Pattern You'll work 37.5 hours per week across five days out of seven, Monday to Sunday. Shifts will be eight hours, including a 30-minute unpaid break, scheduled between 08:00 and 20:00. This is a hybrid role based in Norwich, with a minimum of three days per week in the office. Further flexibility may be available depending on performance. Weekend and bank holiday working will form part of the rota. Please note that any hybrid or remote working must be undertaken within the UK. Additional Information This role is subject to pre-employment screening, including a basic DBS check and two years of referencing. All screening must be completed before your start date. This may mean your start date needs to be adjusted if checks are not completed in time. If you’re interested in applying or require more information, please contact Megan Reeve at Atkinson Moss. If you have an up-to-date CV please include it with your email. Not the job for you? Please do reach out as we have multiple Office Support Jobs available in Norfolk and Suffolk