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- Tasks: Manage diaries for 80+ consultants and coordinate client bookings.
- Company: Join a growing international consultancy dedicated to improving businesses.
- Benefits: Enjoy a competitive salary, full-time hours, and great company perks.
- Why this job: Be part of a dynamic team making a real impact in the consultancy world.
- Qualifications: Strong communication, organization, and negotiation skills are essential.
- Other info: This is a permanent role with opportunities for growth and development.
My client is an international consultation business with ambitious growth plans. With over 80 Consultants around the UK, they proudly deliver professional consultancy services with the aim of making businesses better, for those who are looking to acquire hassle free and cost-efficient certification and accreditation. As a Diary Coordinator, you will be part of a team managing the diaries of 80+ consultants nationwide. Key tasks of the role include: * Validating client information and contact details * Booking and managing consultant diaries * Talking with customers via telephone and email to book appointments and working to internal targets eg. sat appointments, capacity and appointment lead time. * Assessing skills and location to ensure consultants are well matched with clients. * Booking accommodation * Objection handling regarding cancellations/issues arising. * Offering appropriate solutions and escalating to the booking manager when necessary * Offering relevant upsells/cross sells when the opportunity presents The successful candidate will have: * Excellent communication skills (both verbal and written) with a polite and friendly telephone manner. * Great organisational skills with the ability to multitask and prioritise. * Possess a high attention to detail. * Negotiation skills * Able to work under pressure and react to change in situations/client. * Ensure data accuracy. This is a full-time, permanent position, Monday – Friday, working for a fantastic company who offer great benefits and a basic salary of £24,000 with, OTE £25,000 – £28,000. Please apply online in the first instance. However, should you wish to discuss the role in more detail please contact Wendy Wakefield or Lesley Freeman at Atkinson Moss
Bookings Coordinator employer: Atkinson Moss
Contact Detail:
Atkinson Moss Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bookings Coordinator
✨Tip Number 1
Familiarize yourself with the consultancy industry and the specific services offered by the company. Understanding their business model will help you communicate effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since you'll be talking to customers regularly, being able to convey information clearly and politely is crucial. Consider role-playing scenarios with a friend to build confidence.
✨Tip Number 3
Showcase your organizational skills by preparing a mock schedule or diary management system. This can serve as a practical example of how you would handle the responsibilities of the role, making you stand out during discussions.
✨Tip Number 4
Be ready to discuss how you handle pressure and adapt to changing situations. Prepare specific examples from your past experiences that highlight your ability to multitask and prioritize effectively, as these are key skills for the position.
We think you need these skills to ace Bookings Coordinator
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Bookings Coordinator position. Understand the key tasks and responsibilities, as well as the skills required. This will help you tailor your application to highlight relevant experiences.
Highlight Communication Skills: Since excellent communication skills are crucial for this role, make sure to showcase your verbal and written communication abilities in your CV and cover letter. Provide specific examples of how you've successfully communicated with clients or managed appointments in the past.
Demonstrate Organisational Skills: Emphasize your organisational skills by detailing your experience in managing multiple tasks or projects simultaneously. Use bullet points to list specific instances where you successfully prioritized tasks or handled scheduling challenges.
Tailor Your Application: Customize your CV and cover letter to reflect the requirements of the job. Use keywords from the job description, such as 'data accuracy', 'negotiation skills', and 'objection handling', to demonstrate that you are a perfect fit for the position.
How to prepare for a job interview at Atkinson Moss
✨Showcase Your Communication Skills
Since excellent communication is key for a Bookings Coordinator, be prepared to demonstrate your verbal and written skills. Practice answering questions clearly and concisely, and consider how you can convey your friendly telephone manner during the interview.
✨Highlight Your Organisational Abilities
Discuss specific examples of how you've managed multiple tasks or projects in the past. This role requires great organisational skills, so share experiences that showcase your ability to prioritise and multitask effectively.
✨Demonstrate Attention to Detail
Prepare to discuss how you ensure data accuracy in your work. You might want to mention any systems or processes you use to double-check information, as this will show your potential employer that you take detail seriously.
✨Prepare for Objection Handling Scenarios
Think about potential objections or issues that could arise in the booking process and how you would handle them. Being able to provide solutions and escalate when necessary will demonstrate your problem-solving skills and readiness for the role.
