HR Administration Team Leader
Location: Diss, Norfolk
Salary: £43,000 per annum
Contract: Permanent
Atkinson Moss is delighted to be supporting a well-established organisation in Diss with the recruitment of an experienced HR Administration Team Leader.
This is a fantastic opportunity for an experienced HR professional looking to take the next step in their career, combining team leadership with hands‑on HR administration and process improvement.
You’ll lead a team of 5-6 HR Administrators, overseeing the delivery of a high‑quality HR service across the full employee lifecycle. You’ll also play a key role in developing the team, managing service levels, resolving complex queries and driving improvements across HR processes.
Key Responsibilities
- Lead, coach and develop a team of 5-6 HR Administrators
- Oversee day‑to‑day HR administration across the full employee lifecycle
- Act as a point of escalation for HR administration and contractual queries
- Manage team workloads, service levels, quality and performance reporting
- Provide hands‑on support with contracts, variations and employee changes
- Ensure compliance across areas including Right to Work, GDPR, employee records and audit requirements
- Review and improve HR processes, controls and documentation
- Monitor HR query volumes and service performance, identifying trends and improvements
- Work closely with HR colleagues, managers and wider business stakeholders
About You
We’re looking for someone with:
- Previous experience directly managing an HR administration team
- Strong hands‑on HR administration and contractual experience
- Good knowledge of UK employment legislation and HR best practice
- Experience managing HR compliance, ideally including Right to Work
- A strong understanding of processes, controls and audit requirements
- Experience improving and streamlining HR processes
- The ability to manage high volumes of work while maintaining accuracy and service levels
- Excellent communication, organisation and problem‑solving skills
- Experience working with HR systems and maintaining accurate employee data
- CIPD Level 5 or 7 would be desirable
Benefits:
- Competitive company pension scheme, with the client matching employee contributions up to 6%
- Flexible working and enhanced family‑friendly policies
- Employee Assistance Programme with confidential 24/7 support for colleagues and their families
- Health cash plan to help cover the cost of a range of medical treatments
- Access to private medical insurance, critical illness cover and life insurance
- Option to purchase or sell annual leave
- Gym membership and Cycle to Work savings
- Electric and plug‑in hybrid car scheme
- Opportunities for career development, progression and internal moves
- Access to a wide range of wellbeing initiatives and support
- Inclusive workplace with colleague support networks and dedicated EDI initiatives
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