At a Glance
- Tasks: Welcome clients, manage calls, and keep the office running smoothly.
- Company: Dynamic legal firm with a friendly and supportive atmosphere.
- Benefits: Generous holiday, health care plan, and life assurance.
- Other info: Full-time role with opportunities for growth in a collaborative environment.
- Why this job: Join a vibrant team and make a real difference in client care.
- Qualifications: Strong admin skills, attention to detail, and a professional attitude.
The predicted salary is between 20000 - 25000 £ per year.
Benefits: Generous holiday entitlement, Health Care Plan, Life Assurance
SUMMARY OF ROLE: As Front of House/Client Care you will play a vital role in ensuring the smooth running of our office and supporting our legal teams to ensure we continue to provide an excellent service.
DETAILS: We’re looking for a friendly, organised individual/s to join our Bury St Edmunds office full-time or on a job share basis. This role is ideal for candidates based in Bury, Newmarket, Thetford, Stowmarket, Sudbury, or nearby areas in Suffolk and South Norfolk.
About the Role
- Greeting clients and visitors
- Ensuring all calls are answered within 5 rings
- Dealing with all enquiries efficiently, passing them onto the relevant person or taking accurate messages
- Sorting incoming and outgoing post
- Scanning and printing documents
- Going to the Post office and other offices to deliver post/documents
- Assisting in other administrative tasks when required
- Making sure the office is fully stocked and making orders in a timely manner
- Keeping the office looking tidy at all times
- Liaising with external suppliers
- Occasionally provide cover at our other Suffolk offices
What we’re looking for: To be successful in this role you will need:
- Strong administration skills, well organised and able to multi‑task
- Strong attention to detail
- Team player with the ability to organise own workload and adapt/prioritise as necessary
- The ability to work under pressure showing commitment to your colleagues and the Firm in general
- Confident and professional manner when dealing with clients
- PC proficient especially in Microsoft Office
- Full driving licence & own transport is essential for this role
Working arrangements: Full-time hours: Monday to Friday, 9:00am – 5:00pm
We are committed to recruiting on merit and suitability for every role, on the basis of qualifications and experience. All applications are considered fairly and equally regardless of sexual orientation, race, disability, religious beliefs, age and any other protected characteristic. We ensure equal opportunity at every stage of the recruitment process.
