At a Glance
- Tasks: Lead and inspire your team to deliver exceptional guest experiences in a fast-paced environment.
- Company: Join atis, a rapidly growing company passionate about healthy food and vibrant experiences.
- Benefits: Earn £14.50 per hour plus bonuses, enjoy free meals, discounts, and great perks!
- Other info: Enjoy a supportive culture with opportunities for growth and regular staff events.
- Why this job: Take ownership of your shift and make a real impact while developing your leadership skills.
- Qualifications: Experience in a supervisory role and a passion for customer service and healthy food.
The predicted salary is between 33930 - 33930 £ per year.
Pay Rate: £14.50 per hour + bonus of up to £1.25 per hour
Salary Equivalent: £33,930 p/a + bonus (based on a 45 hour week)
Job Type: Permanent (full-time)
We are looking for an experienced and driven Front of House Leader to join atis - someone who doesn’t just keep things running, but raises the standard for everyone around them. This is a role for people who take real ownership of their shift, their team, and the guest experience. We are a rapidly growing company with plenty of opportunities for brilliant people to develop and progress into management.
atis is embodied by our powerful, healthy food. We prepare our products fresh in house, every day, but we aren’t just product obsessed - we believe the experience has to be as vibrant as the food. So if you share a passion for delivering upbeat, positive and memorable experiences, and have the leadership skills to inspire a team to do the same, we want to hear from you! We’re looking for people who want to grow with atis and take on real responsibility. We offer an amazing work culture of kindness and support, with great benefits and perks!
What you’ll be doing:
- Leading and motivating your team through high-volume service - staying calm, decisive and positive when it counts.
- Coaching team members in the moment; spotting gaps, giving feedback, and actively developing people’s skills.
- Taking full accountability for the shift - standards, pace, guest experience, and operational performance.
- Handling customer feedback and on-shift challenges with composure and good judgement.
- Communicating clearly and confidently with both your team and with management.
- Ensuring food safety, hygiene and atis standards are upheld at all times.
- Being the go-to person your team can rely on - leading by example in everything you do.
- Supporting the management team with stock taking, stock control and the ordering of stock.
You’ll thrive here if you have / are:
- Proven experience in a supervisory or leadership role in a fast-paced, high-volume hospitality environment.
- Someone who leads by example - rolling up their sleeves while keeping an eye on the bigger picture.
- A genuine enjoyment for interacting with people; colleagues and customers. We expect exceptional customer service!
- You bring positive energy - the kind that lifts the room, inspires your team and makes both guests and colleagues feel welcome.
- You show up - for your team and your guests, leading from the front and going beyond your job description when it matters.
- You obsess over quality - in the guest experience, in your team’s output, in the small details others might miss.
- You’re driven and excited by fast pace and constant movement - we don’t sit still.
- You spot what needs doing and make sure it gets done.
- You communicate clearly, openly, directly, and always with kindness.
- You take accountability and hold your team to the same high standard - we have no time for blame culture.
- A natural coach - someone who gets real satisfaction from seeing others improve and succeed.
- Composure under pressure and the ability to make quick, confident decisions.
- A passion for good, healthy food.
- Food safety knowledge and best practices.
What do we offer you?
- Generous bonus scheme - up to £1.25 per hour, with additional opportunities at management level.
- Free atis meal daily - healthy, filling and delicious.
- 50% personal dining discount when you eat at any of our stores, outside of work hours.
- 30% friends & family discount at atis.
- Pension scheme.
- Enhanced parental leave policy.
- Gym discounts.
- Cycle to Work scheme.
- atis football league - all levels welcome!
Culture & Belonging
- Your birthday off - paid!
- Employee Assistance Programme: 24/7 mental health support and access to free counselling sessions.
- Industry leading internal progression rates with clear development plans - we want you to grow into management.
- Paid charity days.
- Regular staff parties & events.
atis is an equal opportunities employer. We welcome applications from all backgrounds, experiences and communities.
Front of House Team Leader in London employer: Atisfood
At atis, we pride ourselves on being an exceptional employer that fosters a vibrant and supportive work culture. As a Front of House Team Leader, you'll not only enjoy competitive pay and generous bonuses but also benefit from a range of perks including free meals, discounts, and opportunities for personal and professional growth. Join us in creating memorable experiences while leading a passionate team dedicated to delivering high-quality service in a fast-paced environment.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Leader in London
✨Tip Number 1
Get to know the company culture before your interview. Check out atis's social media and website to see what they're all about. This will help you connect with their values and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or handled a tough situation. Being able to share these experiences will demonstrate your capability as a Front of House Team Leader.
✨Tip Number 3
When you get the chance, ask questions during the interview. It shows you're engaged and keen to learn more about how you can contribute to the team. Plus, it gives you insight into what working at atis is really like!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you on their radar.
We think you need these skills to ace Front of House Team Leader in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality and healthy food shine through. We want to see that you genuinely care about creating memorable experiences for guests and leading a team with enthusiasm.
Be Specific About Your Experience:Highlight your previous leadership roles in fast-paced environments. Share specific examples of how you've motivated your team and handled challenges, as this will show us you're ready to take ownership of your shift.
Keep It Professional Yet Personal:While we love a friendly tone, make sure your application is still professional. Use clear language and structure your thoughts well, so we can easily see how you fit into our vibrant culture at atis.
Apply Through Our Website:We encourage you to apply directly through our website. This way, you’ll ensure your application gets to the right people and you can easily keep track of your application status. Plus, it’s super straightforward!
How to prepare for a job interview at Atisfood
✨Know the Company Inside Out
Before your interview, take some time to research atis. Understand their values, mission, and what makes their food and guest experience unique. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully motivated a team, handled challenges, or improved service standards. Be ready to discuss how you can inspire others to deliver exceptional customer service.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and composure under pressure. Think about situations where you've had to make quick decisions or manage difficult customer feedback. Practising these scenarios will help you articulate your thought process during the interview.
✨Emphasise Your Passion for Food and Service
Since atis is all about healthy, vibrant food and memorable experiences, express your passion for both. Share any relevant experiences that highlight your commitment to quality and customer satisfaction. This will resonate well with the interviewers and align with their company culture.
