At a Glance
- Tasks: Lead and inspire your team to deliver exceptional guest experiences in a fast-paced environment.
- Company: Join atis, a rapidly growing company passionate about healthy food and vibrant experiences.
- Benefits: Enjoy a competitive salary, generous bonuses, free meals, and discounts for you and your friends.
- Other info: We offer a supportive culture with opportunities for career growth and regular staff events.
- Why this job: Take ownership of your shift and make a real impact while developing your leadership skills.
- Qualifications: Experience in a supervisory role and a passion for delivering outstanding customer service.
The predicted salary is between 32930 - 32930 £ per year.
Pay Rate: £14.50 per hour + bonus of up to £1.25 per hour
Salary Equivalent: £33,930 p/a + bonus (based on a 45 hour week)
Job Type: Permanent (full-time)
We are looking for an experienced and driven Front of House Leader to join atis - someone who doesn’t just keep things running, but raises the standard for everyone around them. This is a role for people who take real ownership of their shift, their team, and the guest experience.
We are a rapidly growing company with plenty of opportunities for brilliant people to develop and progress into management. atis is embodied by our powerful, healthy food. We prepare our products fresh in house, every day, but we aren’t just product obsessed - we believe the experience has to be as vibrant as the food. So if you share a passion for delivering upbeat, positive and memorable experiences, and have the leadership skills to inspire a team to do the same, we want to hear from you!
We’re looking for people who want to grow with atis and take on real responsibility. We offer an amazing work culture of kindness and support, with great benefits and perks!
What you’ll be doing:
- Leading and motivating your team through high-volume service - staying calm, decisive and positive when it counts.
- Coaching team members in the moment; spotting gaps, giving feedback, and actively developing people’s skills.
- Taking full accountability for the shift - standards, pace, guest experience, and operational performance.
- Handling customer feedback and on-shift challenges with composure and good judgement.
- Communicating clearly and confidently with both your team and with management.
- Ensuring food safety, hygiene and atis standards are upheld at all times.
- Being the go-to person your team can rely on - leading by example in everything you do.
- Supporting the management team with stock taking, stock control and the ordering of stock.
You’ll thrive here if you have / are:
- Proven experience in a supervisory or leadership role in a fast-paced, high-volume hospitality environment.
- Someone who leads by example - rolling up their sleeves while keeping an eye on the bigger picture.
- A genuine enjoyment for interacting with people; colleagues and customers. We expect exceptional customer service!
- You bring positive energy - the kind that lifts the room, inspires your team and makes both guests and colleagues feel welcome.
- You show up - for your team and your guests, leading from the front and going beyond your job description when it matters.
- You obsess over quality - in the guest experience, in your team’s output, in the small details others might miss.
- You’re driven and excited by fast pace and constant movement - we don’t sit still. You spot what needs doing and make sure it gets done.
- You communicate clearly, openly, directly, and always with kindness. You take accountability and hold your team to the same high standard - we have no time for blame culture.
- A natural coach - someone who gets real satisfaction from seeing others improve and succeed.
- Composure under pressure and the ability to make quick, confident decisions.
- A passion for good, healthy food.
- Food safety knowledge and best practices.
What do we offer you?
- Generous bonus scheme - up to £1.25 per hour, with additional opportunities at management level.
- Free atis meal daily - healthy, filling and delicious.
- 50% personal dining discount when you eat at any of our stores, outside of work hours.
- 30% friends & family discount at atis.
- Pension scheme.
- Enhanced parental leave policy.
- Gym discounts.
- Cycle to Work scheme.
- atis football league - all levels welcome!
Culture & Belonging
- Your birthday off - paid!
- Employee Assistance Programme: 24/7 mental health support and access to free counselling sessions.
- Industry leading internal progression rates with clear development plans - we want you to grow into management.
- Paid charity days.
- Regular staff parties & events.
atis is an equal opportunities employer. We welcome applications from all backgrounds, experiences and communities.
Front of House Team Leader employer: Atisfood
At atis, we pride ourselves on being an exceptional employer that fosters a vibrant and supportive work culture. As a Front of House Team Leader, you'll not only enjoy competitive pay and generous bonuses but also benefit from extensive growth opportunities within our rapidly expanding company. With a focus on kindness, teamwork, and a passion for healthy food, we ensure that every team member feels valued and empowered to deliver memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Leader
✨Tip Number 1
Get to know the company culture before your interview. Check out atis' social media and website to see what they're all about. This will help you connect with their values and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or handled a tough situation. This will help you shine during the interview and demonstrate that you can lead by example, just like atis wants.
✨Tip Number 3
Be ready to showcase your customer service skills. Prepare to discuss how you've gone above and beyond for guests in the past. atis is all about creating memorable experiences, so make sure you highlight your passion for exceptional service.
✨Tip Number 4
Don’t forget to ask questions! Show your enthusiasm by asking about team dynamics, growth opportunities, and how atis supports its staff. This not only shows your interest but also helps you figure out if it's the right fit for you.
We think you need these skills to ace Front of House Team Leader
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for hospitality and healthy food shine through. We want to see that you genuinely care about creating memorable experiences for guests and leading a team with enthusiasm.
Be Specific About Your Experience:Make sure to highlight your previous leadership roles in fast-paced environments. We love seeing concrete examples of how you've motivated teams and handled challenges, so don’t hold back on the details!
Keep It Clear and Concise:While we appreciate creativity, clarity is key! Make your application easy to read by using straightforward language and keeping your points concise. This shows us you can communicate effectively, which is super important for this role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Atisfood
✨Know the Company Inside Out
Before your interview, take some time to research atis. Understand their values, mission, and what makes their food and guest experience unique. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team in a fast-paced environment. Highlight how you motivated your team, handled challenges, and ensured exceptional customer service. This is your chance to demonstrate that you can raise the standard for everyone around you.
✨Practice Composure Under Pressure
Since the role involves high-volume service, think of scenarios where you had to stay calm and make quick decisions. Practising how you would handle difficult situations can help you convey your ability to maintain composure and good judgement during the interview.
✨Emphasise Your Passion for Food and Service
Make sure to express your enthusiasm for healthy food and exceptional guest experiences. Share any relevant experiences that showcase your passion and how it aligns with atis's commitment to quality and customer satisfaction. This will resonate well with the interviewers.
