At a Glance
- Tasks: Lead and inspire your team to deliver exceptional guest experiences in a fast-paced environment.
- Company: Join atis, a rapidly growing company passionate about healthy food and vibrant experiences.
- Benefits: Enjoy competitive pay, generous bonuses, free meals, discounts, and gym perks.
- Other info: We offer a supportive culture with opportunities for career growth and development.
- Why this job: Take ownership of your shift and make a real impact on your team's success.
- Qualifications: Experience in a supervisory role and a passion for customer service are essential.
The predicted salary is between 33930 - 33930 £ per year.
Pay Rate: £14.50 per hour + bonus of up to £1.25 per hour
Salary Equivalent: £33,930 p/a + bonus (based on a 45 hour week)
Job Type: Permanent (full-time or part-time)
We are looking for an experienced and driven Front of House Supervisor to join atis - someone who doesn’t just keep things running, but raises the standard for everyone around them. This is a role for people who take real ownership of their shift, their team, and the guest experience. We are a rapidly growing company with plenty of opportunities for brilliant people to develop and progress into management. atis is embodied by our powerful, healthy food. We prepare our products fresh in house, every day, but we aren’t just product obsessed - we believe the experience has to be as vibrant as the food. So if you share a passion for delivering upbeat, positive and memorable experiences, and have the leadership skills to inspire a team to do the same, we want to hear from you! We’re looking for people who want to grow with atis and take on real responsibility. We offer an amazing work culture of kindness and support, with great benefits and perks!
What you’ll be doing:
- Leading and motivating your team through high-volume service - staying calm, decisive and positive when it counts.
- Coaching team members in the moment; spotting gaps, giving feedback, and actively developing people’s skills.
- Taking full accountability for the shift - standards, pace, guest experience, and operational performance.
- Handling customer feedback and on-shift challenges with composure and good judgement.
- Communicating clearly and confidently with both your team and with management.
- Ensuring food safety, hygiene and atis standards are upheld at all times.
- Being the go-to person your team can rely on - leading by example in everything you do.
- Supporting the management team with stock taking, stock control and the ordering of stock.
You’ll thrive here if you have / are:
- Proven experience in a supervisory or leadership role in a fast-paced, high-volume hospitality environment.
- Someone who leads by example - rolling up their sleeves while keeping an eye on the bigger picture.
- A genuine enjoyment for interacting with people; colleagues and customers.
- Exceptional customer service skills.
- Positive energy that lifts the room, inspires your team and makes both guests and colleagues feel welcome.
- Accountability and a commitment to high standards.
- A natural coach who derives satisfaction from seeing others improve and succeed.
- Composure under pressure and the ability to make quick, confident decisions.
- A passion for good, healthy food.
- Food safety knowledge and best practices.
What do we offer you?
- Generous bonus scheme - up to £1.25 per hour, with additional opportunities at management level.
- Free atis meal daily - healthy, filling and delicious.
- 50% personal dining discount when you eat at any of our stores, outside of work hours.
- 30% friends & family discount at atis.
- Pension scheme.
- Enhanced parental leave policy.
- Gym discounts.
- Cycle to Work scheme.
- atis football league - all levels welcome!
- Your birthday off - paid!
- Employee Assistance Programme: 24/7 mental health support and access to free counselling sessions.
- Industry leading internal progression rates with clear development plans - we want you to grow into management.
- Paid charity days.
- Regular staff parties & events.
atis is an equal opportunities employer. We welcome applications from all backgrounds, experiences and communities.
Front of House Supervisor employer: Atisfood
At atis, we pride ourselves on being an exceptional employer that fosters a vibrant and supportive work culture. As a Front of House Supervisor, you'll not only enjoy competitive pay and generous bonuses but also benefit from extensive growth opportunities within our rapidly expanding company. With a focus on kindness, teamwork, and a passion for delivering memorable guest experiences, atis is the perfect place for those looking to make a meaningful impact in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Supervisor
✨Tip Number 1
Get to know the company culture before your interview. Check out atis's social media and website to see what they're all about. This will help you connect with their values and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or handled a tough situation. Being able to share these experiences will demonstrate your ability to lead and inspire, which is key for a Front of House Supervisor.
✨Tip Number 3
Be ready to showcase your customer service skills during the interview. Prepare to discuss how you've dealt with feedback or challenges in the past. Remember, atis values exceptional service, so let your passion for creating memorable experiences shine through!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision. And hey, apply through our website for a smoother process!
We think you need these skills to ace Front of House Supervisor
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about delivering exceptional guest experiences and leading a team. Share specific examples that highlight your passion for hospitality.
Tailor Your CV:Make sure your CV is tailored to the Front of House Supervisor role. Highlight your supervisory experience and any relevant skills that match the job description. We love seeing candidates who take the time to align their experience with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate candidates who can communicate effectively, just like we expect you to do with your team and guests!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join the atis family!
How to prepare for a job interview at Atisfood
✨Know the Company Inside Out
Before your interview, take some time to research atis. Understand their values, mission, and what makes their food and guest experience unique. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Front of House Supervisor, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully coached team members or handled high-pressure situations. Highlight how you maintain composure and inspire positivity in your team.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and customer service approach. Think of specific scenarios where you had to deal with difficult customers or operational challenges. Be ready to explain how you handled these situations while keeping the guest experience at the forefront.
✨Emphasise Your Passion for Food and Service
Since atis is all about healthy, vibrant food and exceptional service, make sure to express your enthusiasm for both. Share any relevant experiences that showcase your commitment to quality and customer satisfaction, and how you can contribute to creating memorable experiences for guests.
