atis is hiring for a Customer Experience role in London. You will be the voice of atis for customers, own the everyday service across Zendesk, email, app and social channels, and drive improvements that lift ratings and satisfaction.
You’ll collaborate with Marketing, Operations and Product to turn feedback into menu and service enhancements, while growing a robust FAQ and automation framework. Competitive bonus and staff perks are included.
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Customer Experience Lead - Food Brand, London in City of Westminster employer: ATIS
At atis, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises kindness and employee development. As the Head of Site in our busy London stores, you will not only lead a dynamic team but also benefit from competitive compensation, including a substantial annual bonus and a balanced work schedule that promotes work-life harmony. Join us to be part of a meaningful food concept where your leadership can truly make a difference.
