Assistant General Manager: Lead Team & Guest Experience

Assistant General Manager: Lead Team & Guest Experience

Full-Time 31500 - 38500 £ / year (est.) No working from home possible
atis Regent Street

At a Glance

  • Tasks: Lead a team to enhance guest experience and manage daily operations.
  • Company: Exciting retail environment in the heart of London.
  • Benefits: Real responsibility from day one and a clear path to management roles.
  • Other info: Dynamic atmosphere with opportunities for personal and professional growth.
  • Why this job: Join a vibrant team and make a difference in guest experiences.
  • Qualifications: 1+ year of management experience with a focus on service excellence.

The predicted salary is between 31500 - 38500 £ per year.

atis Regent Street leads a team with ownership of guest experience and day-to-day operations.

You will run your own shift, coach your team, and guide the guest journey with real responsibility from day one, creating a path into management roles.

The role requires an AGM with at least 1 year of experience managing 15+ staff, a positive, energetic approach, and a focus on delivering high-quality service in a bustling London store.

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Assistant General Manager: Lead Team & Guest Experience employer: atis Regent Street

At atis, we pride ourselves on being an exceptional employer that values our team members and their growth. With a vibrant work culture that encourages personal development and a commitment to quality service, you will thrive in a supportive environment where your contributions are recognised and rewarded. Enjoy benefits like generous bonuses, free meals, and opportunities for progression, all while being part of a dynamic team dedicated to delivering outstanding guest experiences.

atis Regent Street

Contact Details:

atis Regent Street Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Assistant General Manager: Lead Team & Guest Experience

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like atis Regent Street. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to atis Regent Street

Don't be shy about reaching out to atis Regent Street directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Assistant General Manager: Lead Team & Guest Experience

Communication Skills
Problem-Solving Skills
Leadership Skills
Team Management
Attention to Detail
Time Management
Adaptability

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about atis Regent Street and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at atis Regent Street

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!