At a Glance
- Tasks: Lead revenue operations, driving cross-functional collaboration and improving customer experience.
- Company: Athos Commerce combines innovative tools for e-commerce growth across global markets.
- Benefits: Enjoy open PTO, comprehensive health insurance, and a flexible work environment.
- Why this job: Join a dynamic team focused on modern commerce solutions and impactful technology.
- Qualifications: 3+ years in B2B revenue operations; Salesforce experience preferred.
- Other info: Be part of a global team backed by PSG, fostering clarity and curiosity.
The predicted salary is between 36000 - 60000 £ per year.
Athos Commerce unites Searchspring, Klevu, and Intelligent Reach — delivering practical tools for product discovery, data optimization, and multichannel selling. We help merchants grow by giving them sharper control over how products are found, merchandised, and sold across channels.
Our solutions span on-site search, AI-driven product recommendations, merchandising, product data optimization, and marketplace reach. Together, they give e-commerce teams the tools to drive conversion, improve efficiency, and scale with precision.
We’re a global team backed by PSG, with offices across North America, Europe, and APAC — building with speed, care, and ambition. We value clarity, curiosity, and practical excellence — and we’re looking for people who want to build what modern commerce teams really need
Who You Are:
- Seasoned operations professional with a background in CS operations.
- Adept problem-solver with experience in building/refining GTM processes.
- Strategic thinker who can drive cross-functional collaboration and communication.
- Proactive leader with a passion for leveraging technology and automation.
- Curious, seeks to understand, asks questions first and solutions second.
What You’ll Do:
Responsible for our GTM team operational cadence, you lead from the front as a Revenue Operations consultant to our users and leaders. You drive cross-functional alignment across Marketing, Sales, Partnerships, and Customer Success teams with a foundational focus on increasing Athos Commerce NRR. Lead process, data, and systems design, recommend best practices, and monitor data efficacy to ensure proper balance of human and automated interactions that increase internal efficiencies and improve the customer experience.
How Will You Succeed:
- Align with GTM Leaders on a data, process, and technology roadmap aligned to revenue targets.
- Manage up/across the organization to ensure transparency of priorities, progress, blockers, and launches.
- Define and manage creation of critical data points required to improve the customer journey – across the Revenue Tech Stack including SFDC, Rocketlane, ZenDesk, Churnzero, etc..
- Implement, monitor, and refine handoff processes across the customer journey, from lead follow up and routing from Marketing to Sales, Sales to Implementations/CSM, and CSM/Support interactions.
- Identify and guide revenue tech roadmap to align with best practices, data integrity, and enhancements that drive impact and support organizational-wide goals.
- Support ongoing M&A activities by being the subject matter expert on our GTM processes, guiding the next generation of Athos process and technology enhancements.
- Collaborate with Revenue Analyst(s) and the Finance organization to support the design, creation, and tracking of critical KPIs across the revenue funnel – leading process changes that improve data integrity and visibility.
- Support strategic and tactical needs to improve core KPIs, data visibility for ICs and Leaders across the GTM team, including but not limited to: net new revenue generation, expansion revenue, and net revenue retention through improved data visibility and improved forecasting capabilities.
- Build and maintain day-to-day reporting and dashboard needs for all GTM teams to facilitate informed decision-making and agility.
- Identifying risks earlier and implementing strategies to mitigate them effectively.
What We’re Looking For
- Minimum 3 years of relevant B2B revenue operations experience or similar role; SaaS experience preferred but not required.
- Salesforce administration and technology stack management (including migration/consolidation) experience.
- Project Management competencies including creating business case, aligning projects to organization goals, coordinating and guiding others towards expected project timelines and outcomes
- Extremely organized, meticulous,and process driven with a desire to document and build with scalability and user and customers experiences as top priority.
- Passion for design and development of processes, workflows, automation, and content that improve the effectiveness of the Support/Customer Happiness team to deliver greater value to customers.
- Intellectual curiosity with an ability to identify issues and underlying trends.
- Excellent oralandwritten communicationas well as presentationskills.
- Strong quantitative and qualitative analytical abilities.
- Ability to multi-task and flex between day-to-day operational requests and short- and long-term project work that varies in complexity – while adapting to change in a fast-paced environment.
Benefits and Company Perks
- Open PTO
- Company-paid health, dental, and vision insurance
- Medical and dependent care flexible spending accounts (FSA)
- Company-paid Short Term and Long Term Disability coverage
- Company-paid Life and AD&D coverage
- Voluntary benefits, including critical illness, accident insurance, legal services, and pet insurance
- 401(k) plan with employer match
- Flexible work environment. Work from one of our offices, hybrid, or remote.
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Revenue Operations Manager employer: Athos Commerce
Contact Detail:
Athos Commerce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenue Operations Manager
✨Tip Number 1
Familiarise yourself with the tools and technologies mentioned in the job description, such as Salesforce, Rocketlane, and ZenDesk. Understanding how these platforms work will not only help you during the interview but also demonstrate your proactive approach to learning.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of how you've successfully driven cross-functional collaboration in previous roles. Be ready to discuss specific challenges you faced and how you overcame them, as this aligns with the role's requirements.
✨Tip Number 3
Research Athos Commerce and its products thoroughly. Understanding their market position and the challenges they face will allow you to tailor your discussions around how you can contribute to their goals, particularly in increasing net revenue retention.
✨Tip Number 4
Prepare to discuss your experience with data management and reporting. Highlight any specific KPIs you've tracked in the past and how your insights led to improved decision-making, as this is a key aspect of the Revenue Operations Manager role.
We think you need these skills to ace Revenue Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in revenue operations, particularly any B2B or SaaS roles. Emphasise your skills in Salesforce administration and project management, as these are key for the Revenue Operations Manager position.
Craft a Compelling Cover Letter: In your cover letter, express your passion for leveraging technology and automation to improve operational efficiency. Mention specific examples of how you've driven cross-functional collaboration and improved customer experiences in previous roles.
Showcase Analytical Skills: Include examples in your application that demonstrate your quantitative and qualitative analytical abilities. Highlight any experience you have with data monitoring and reporting, especially in relation to KPIs and revenue generation.
Demonstrate Curiosity and Problem-Solving: In your application, convey your intellectual curiosity and proactive approach to problem-solving. Share instances where you've identified issues and implemented effective solutions, particularly in fast-paced environments.
How to prepare for a job interview at Athos Commerce
✨Understand the Revenue Operations Landscape
Familiarise yourself with the key concepts of revenue operations, especially in a B2B context. Be prepared to discuss how you can leverage technology and automation to enhance operational efficiency and improve customer experiences.
✨Showcase Your Problem-Solving Skills
Be ready to provide examples of how you've tackled complex challenges in previous roles. Highlight your strategic thinking and ability to drive cross-functional collaboration, as these are crucial for the role.
✨Demonstrate Your Data Savvy
Since the role involves managing critical data points and KPIs, come prepared to discuss your experience with data analysis tools and methodologies. Show how you've used data to inform decision-making and improve processes.
✨Communicate Clearly and Effectively
Strong communication skills are essential for this position. Practice articulating your thoughts clearly, whether discussing technical details or presenting ideas to stakeholders. Tailor your communication style to suit different audiences.