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- Tasks: Coordinate responses to global emergencies and manage critical incidents.
- Company: Join a dynamic global operations team in Farringdon, London.
- Benefits: Starting salary of £30,000 with annual increases, plus 24 days leave.
- Other info: Enjoy structured shifts and a supportive team environment with clear progression.
- Why this job: Make a real difference during emergencies while developing your career.
- Qualifications: Experience in emergency response or operations, strong communication skills required.
The predicted salary is between 30000 - 30000 £ per year.
We have an excellent opportunity for an Emergency Response Coordinator to join our global operations team. In this fast‑paced, shift‑based role, you’ll be responsible for coordinating responses to critical incidents and acting as the key point of contact during real‑time emergencies. You will have the chance to manage cases, collaborate with multi‑agency teams, and ensure seamless communication during global incidents.
Salary: £30,000 starting with annual £2,500 increases
Position: Emergency Response Coordinator
Hours: 6 on / 6 off (3 days, 3 nights – 12 hour shifts)
Setting: Global Assistance (Medical, Travel, Security etc)
Location: Farringdon, London
Responsibilities:
- Serve as the first point of contact for global emergency incidents (medical, security, travel)
- Coordinate responses to urgent cases across multiple international agencies and service providers
- Monitor global events, identifying potential risks and emerging threats
- Manage and document cases, ensuring accuracy and compliance with operational standards
- Liaise with internal teams and third‑party providers to ensure efficient case management
- Support escalation and decision‑making during critical incidents
- Contribute to the planning and execution of responses to major events
Qualifications:
- Experience in operations, control room, or emergency response environments, with a focus on global coordination
- Strong communication skills, with the ability to remain calm under pressure and make informed decisions
- Excellent organisational skills, with attention to detail and the ability to manage multiple priorities during shifts
- Ability to work autonomously in a high‑pressure, fast‑paced environment
- Ideal medical registration of HCPC
Benefits:
- £30,000 starting salary, with £2,500 annual increases
- 24 days annual leave
- Pension scheme and private healthcare
- Structured shift pattern with extended time off between shifts
- Exposure to global operations across real‑time incidents
- Opportunity to grow and develop within a tight‑knit, supportive team
- Clear career progression within a global operational environment
Emergency Response Coordinator in London employer: Athona Ltd
Contact Detail:
Athona Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Emergency Response Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to people in the emergency response field on LinkedIn or at industry events. We can’t stress enough how valuable personal connections can be when it comes to landing that dream job.
✨Tip Number 2
Prepare for interviews by practising common questions related to emergency response scenarios. We recommend role-playing with a friend to get comfortable with your answers and showcase your calmness under pressure.
✨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your experience in operations and emergency coordination. We love seeing candidates who can demonstrate their expertise visually.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always on the lookout for passionate individuals ready to make a difference.
We think you need these skills to ace Emergency Response Coordinator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Emergency Response Coordinator role. Highlight your experience in operations and emergency response environments, and don’t forget to showcase those strong communication skills we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our global operations team. Share specific examples of how you've managed critical incidents or worked with multi-agency teams.
Showcase Your Organisational Skills: In this fast-paced role, organisation is key. Make sure to mention any experiences where you’ve successfully managed multiple priorities under pressure. We want to see how you keep calm and collected during emergencies!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to follow your application progress directly. We can’t wait to hear from you!
How to prepare for a job interview at Athona Ltd
✨Know Your Emergency Protocols
Familiarise yourself with common emergency response protocols and procedures. Being able to discuss specific scenarios and how you would handle them will show your understanding of the role and your readiness to step in during critical incidents.
✨Showcase Your Communication Skills
Since this role requires strong communication, practice articulating your thoughts clearly and calmly. Consider role-playing potential interview questions with a friend to demonstrate how you would communicate under pressure.
✨Highlight Your Organisational Skills
Prepare examples that showcase your ability to manage multiple priorities effectively. Discuss past experiences where you successfully coordinated responses or managed cases, emphasising your attention to detail and organisational prowess.
✨Research Global Incident Trends
Stay updated on current global events and trends related to emergency response. This knowledge will not only impress your interviewers but also help you understand the context of the role better, allowing you to engage in more meaningful discussions.