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For Companies At a Glance
- Tasks: Connect clients with industry experts and ensure exceptional client experiences.
- Company: Join a leading global insights platform with a diverse and driven team.
- Benefits: Uncapped commission, health insurance, extra leave, and regular team events.
- Other info: Diversity and inclusion are at the heart of our culture.
- Why this job: Be part of a fast-paced environment where your problem-solving skills shine.
- Qualifications: 0-3 years experience in sales or recruitment; strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Are you a problem solver and a fast learner? Would you enjoy working in a fast-paced, entrepreneurial environment? Do you want to be part of a diverse and driven team striving for excellence? If the answer is yes, then keep reading!
Who We Are
Atheneum is a leading global insights platform servicing various clients including distinguished strategy consulting firms, renowned investment houses and well-known global corporations. Our mission is to provide faster insights to empower our clients’ decision making. Through our AI capabilities we accelerate the decision-making of our clients by connecting them to the world's top professionals and industry leaders. Atheneum is growing rapidly, with 500+ professionals in 9 offices across the US, South America, APAC and EMEA.
About the Role
We are looking for an Associate to join our Life Sciences team. As an Associate, you will connect our clients with experts. Your responsibilities include:
- Understanding Client Needs: Gain a deep understanding of our clients' requirements and identify relevant experts to meet those needs.
- Expert Sourcing and Onboarding: Source and onboard experts for specific projects, ensuring their engagement for future opportunities.
- Communication and Outreach Skills: Develop both internal and external communication and outreach skills, including cold calls, emails, and more.
- Adaptability: Adapt quickly to the fast-paced nature of our client-driven environment, where speed is a critical success factor.
- Client Excellence: Ensure an exceptional client experience by providing accurate expert recommendations and taking a proactive, solution-oriented approach.
- Process Expertise: Grasp Atheneum's core client delivery process and apply it effectively in your everyday work.
Requirements
- 0-3 years of relevant work experience; experience in sales, recruitment or other KPI driven roles is a plus.
- General understanding of business concepts.
- Result oriented, self-driven, and highly motivated to succeed & take on challenges.
- Quick learner and critical thinker with key focus to add value to our client.
- Strong communication skills: both written and on the phone.
- Proficiency in Japanese or Mandarin.
What We Offer
- Uncapped commission.
- 'ClassPass' subsidised by Atheneum.
- Health Shield Cash Plan.
- AXA Health private medical insurance.
- Additional annual leave allowances per year of tenure (up to 5 years).
- Regular team breakfasts, lunches and social events.
Here at Atheneum, diversity and inclusion is not just part of our culture, it is ingrained in our DNA. We do not discriminate in any way when assessing applications.
Client Services Associate in London employer: Atheneum
Contact Detail:
Atheneum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Associate in London
✨Tip Number 1
Network like a pro! Reach out to people in your desired field on LinkedIn or at industry events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Practice your pitch! You never know when you’ll meet someone who could help you land that dream job. Keep it short, sweet, and focused on how you can add value to their team.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like Atheneum, and express your interest in working with them. You might just catch their attention!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Client Services Associate in London
Some tips for your application 🫡
Show Your Problem-Solving Skills: In your application, make sure to highlight any experiences where you've tackled challenges head-on. We love seeing how you think on your feet and come up with creative solutions!
Tailor Your Application: Don’t just send a generic application! Take the time to customise your CV and cover letter to reflect the specific skills and experiences that match the Associate role. It shows us you’re genuinely interested.
Communicate Clearly: Since strong communication is key for this role, ensure your written application is clear and concise. Use straightforward language and avoid jargon to make it easy for us to understand your points.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Atheneum
✨Understand the Role Inside Out
Before your interview, make sure you thoroughly understand the Associate position and its responsibilities. Familiarise yourself with how the role fits into the Life Sciences team and how it contributes to client success. This will help you articulate your understanding of client needs and demonstrate your problem-solving skills.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples that highlight your ability to communicate effectively. Think about times when you've successfully engaged with clients or experts, whether through cold calls or emails. Practising these scenarios can help you feel more confident during the interview.
✨Demonstrate Adaptability
Atheneum thrives in a fast-paced environment, so be ready to discuss how you've adapted to changing situations in previous roles. Share specific examples where you had to think on your feet or adjust your approach to meet client demands quickly. This will show that you're not just a quick learner, but also someone who can thrive under pressure.
✨Research Atheneum's Mission and Values
Take some time to understand Atheneum's mission to provide faster insights and empower decision-making. Be prepared to discuss how your values align with theirs and how you can contribute to their goal of client excellence. This shows genuine interest and helps you stand out as a candidate who is not only qualified but also passionate about the company's vision.