At a Glance
- Tasks: Connect clients with industry experts and ensure exceptional client experiences.
- Company: Atheneum, a leading global insights platform with a diverse team.
- Benefits: Uncapped commission, health insurance, extra leave, and regular team events.
- Other info: Opportunities for rapid career progression in a collaborative culture.
- Why this job: Join a fast-paced environment and make a real impact on client decision-making.
- Qualifications: Strong communication skills and fluency in English plus one other language.
The predicted salary is between 30000 - 40000 £ per year.
Are you a problem solver and a fast learner? Would you enjoy working in a fast-paced, entrepreneurial environment? Do you want to be part of a diverse and driven team striving for excellence? If the answer is yes, then keep reading!
Who We Are
Atheneum is a leading global insights platform servicing various clients including distinguished strategy consulting firms, renowned investment houses and well-known global corporations. Our mission is to provide faster insights to empower our clients’ decision making. Through our AI capabilities we accelerate the decision-making of our clients by connecting them to the world's top professionals and industry leaders. Atheneum is a global team, with 500+ professionals in 10 offices across the US, South America, APAC and EMEA.
As an Associate, you will connect our clients with experts. Your responsibilities include:
- Understanding Client Needs: Gain a deep understanding of our clients' requirements and identify relevant experts to meet those needs.
- Expert Sourcing and Onboarding: Source and onboard experts for specific projects, ensuring their engagement for future opportunities.
- Communication and Outreach Skills: Develop both internal and external communication and outreach skills, including cold calls, emails, and more.
- Adaptability: Adapt quickly to the fast-paced nature of our client-driven environment, where speed is a critical success factor.
- Client Excellence: Ensure an exceptional client experience by providing accurate expert recommendations and taking a proactive, solution-oriented approach.
- Process Expertise: Grasp Atheneum's core client delivery process and apply it effectively in your everyday work.
We welcome applications from individuals seeking a corporate career with rapid progression. We are in search of driven, collaborative, resilient, and curious individuals who excel in communication. Fluency in English, as well as in at least one of the following languages - Italian, French, or German - is required.
Requirements
- 0-3 years of relevant work experience; experience in sales, recruitment or other KPI driven roles is a plus.
- General understanding of business concepts.
- Result oriented, self-driven, and highly motivated to succeed & take on challenges.
- Quick learner and critical thinker with key focus to add value to our client.
- Strong communication skills: both written and on the phone.
- Fluency in English, as well as in at least one of the following languages - German, French, or Italian - is a must.
What We Offer
- Uncapped commission.
- ClassPass subsidised by Atheneum.
- Health Shield Cash Plan.
- AXA Health private medical insurance.
- Additional annual leave allowances per year of tenure (up to 5 years).
- Regular team breakfasts, lunches and social events.
Here at Atheneum, diversity and inclusion is not just part of our culture, it is ingrained in our DNA. We do not discriminate in any way when assessing applications.
Associate, Client Services employer: Atheneum
Atheneum is an exceptional employer that fosters a dynamic and inclusive work culture, offering rapid career progression for Client Services Associates. With benefits like uncapped commission, health insurance, and additional leave based on tenure, employees thrive in a supportive environment that values diversity and encourages personal growth. Join a global team where your contributions directly impact client success and where every day presents new challenges and opportunities for learning.
StudySmarter Expert Advice🤫
We think this is how you could land Associate, Client Services
✨Tip Number 1
Network like a pro! Reach out to people in your desired field on LinkedIn or at industry events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Practice your pitch! Be ready to explain who you are and what you bring to the table in a clear, engaging way. This will help you stand out in interviews and networking situations.
✨Tip Number 3
Show your enthusiasm! When you get the chance to speak with potential employers, let your passion for the role shine through. Employers love candidates who are genuinely excited about the opportunity.
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure to submit it there. It shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Associate, Client Services
Some tips for your application 🫡
Show Your Problem-Solving Skills:In your application, highlight any experiences where you've tackled challenges head-on. We love seeing how you think on your feet and come up with solutions, especially in fast-paced environments!
Tailor Your Application:Make sure to customise your CV and cover letter for the Client Services Associate role. Use keywords from the job description to show us that you understand what we're looking for and how you fit the bill.
Communicate Clearly:Since strong communication is key for this role, ensure your written application is clear and concise. Avoid jargon and keep it professional yet friendly – we want to get a sense of your personality too!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Atheneum
✨Understand the Role Inside Out
Before your interview, make sure you thoroughly understand the Client Services Associate role. Familiarise yourself with Atheneum's mission and how they empower clients through insights. This will help you articulate how your skills align with their needs.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully solved problems or adapted quickly to changes. Atheneum values quick learners and problem solvers, so demonstrating this ability will set you apart.
✨Practice Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or using online platforms to refine your outreach skills, especially in cold calling and emailing.
✨Be Ready to Discuss Client Excellence
Think about what exceptional client service means to you and be prepared to discuss how you would ensure a great experience for Atheneum's clients. Highlight any relevant experiences where you went above and beyond to meet client needs.
