At a Glance
- Tasks: Create amazing guest experiences and manage the hotel front desk efficiently.
- Company: Luxury family-owned hotel in a prime London location.
- Benefits: Free hotel breaks, wellness perks, and extensive training opportunities.
- Other info: Enjoy a dynamic work environment with great career growth potential.
- Why this job: Join a supportive team and make guests feel at home every day.
- Qualifications: Strong customer service skills and attention to detail.
The predicted salary is between 18900 - 23100 £ per year.
The Athenaeum is an independent, family-owned luxury hotel and residences overlooking Green Park, moments from Buckingham Palace and London’s most prestigious neighbourhoods.
Offering a warm, authentic approach to luxury, the hotel combines an Original Local spirit with the feel of a welcoming haven in the heart of the city.
With beautifully appointed accommodation, a spa, restaurant and bar, The Athenaeum is a full-service haven where our people deliver genuine care, surprise and delight every day.
As part of Sir Richard Sutton Ltd, we offer the opportunity to grow within a family-owned business where individuality is valued, and our teams feel supported, trusted and proud of the experience they create together.
As a Hotel Receptionist, you will play a crucial role in creating a positive guest experience and maintaining the efficient operation of the hotel’s front desk.
Customer service skills, attention to detail, and the ability to remain calm under pressure are important qualities for individuals working in this role.
Your main role will be to assist guests during check-in and check-out, manage reservations, answer guests’ enquiries, and address any issues that guests might experience during their stay.
Our Benefits
Here are just some of the benefits you can enjoy when you join us
- Free and discounted hotel breaks - From the first day of service, you can benefit from a free break of one or two days in any Sutton Hotel Collection hotel, in a 12-month period.
Additionally, you, your family and your friends are also entitled to discounted stays across all of our hotels including dining in our restaurants.
- Heka benefits platform – your access to Heka begins from day one and is pre-loaded with a balance of £150 to use against a wide range of wellness focussed products, experiences and schemes including health cash plans and gym memberships.
- Salary sacrifice schemes including cycle to work, tech and electric vehicles (T&Cs apply)
- Enhanced Maternity and Paternity Leave (26 weeks at 90% for expectant mothers, four weeks leave at 90% for fathers)
- Annual social and celebration events.
- Learning and Development - An extensive range of training opportunities are available to facilitate your personal development including our in-house Catalyst Aspire and Inspire programmes and external study sponsorship.
- Wisdom Wellbeing - A confidential, 24/365 service offering CBT, therapy, up-to-date information, support and advice on a broad range of subjects.
We also provide you with all the basic benefits such as free nutritious and tasty meals on duty, complimentary on-site parking (where available), and bespoke uniforms for uniformed positions.
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Receptionist employer: Athenaeum Hotel
The Athenaeum is an exceptional employer, offering a unique blend of luxury and warmth in the heart of London. As a family-owned hotel, we prioritise individuality and support for our team members, providing extensive growth opportunities through tailored training programmes and a strong focus on employee wellbeing. With generous benefits including free hotel breaks, wellness initiatives, and a vibrant work culture, we ensure that our staff feel valued and proud to contribute to our guests' memorable experiences.
