At a Glance
- Tasks: Prepare and serve food and drinks while ensuring guest satisfaction.
- Company: Join the Sutton Hotel Collection, a family-owned group with a rich history.
- Benefits: Enjoy free hotel breaks, leisure passes, and extensive training opportunities.
- Other info: Flexible shifts, inclusive culture, and great career growth opportunities await you.
- Why this job: Be part of a friendly team in a vibrant London location with real impact.
- Qualifications: Customer service skills and a positive attitude; experience is a plus but not required.
The predicted salary is between 21150 - 25850 £ per year.
Right opposite Green Park. Steps from Buckingham Palace. Where your London stays feel like coming home.
Since 1850, this Piccadilly corner has been part club, partresidence, now it’s yours.
Where celebrities once edited films, where wallsturned from club to residence, and the park is just across the road.
Here, you’ll find comfort, calm, and a touch of London magic.
Our People
The Sutton Hotel Collection is a family-owned group, thus byextension, our people are our family.
We recognise how much our peopleinvest in us, in turn, we offer exceptional learning opportunities, as well asbest in class benefits for our team.
- Assist in the preparation and service of foodand beverages in the restaurant, bar and room service.
- Greet guests warmly, take orders, and ensureprompt and accurate delivery of food and drinks
- Maintain cleanliness and hygiene standards indining areas, including clearing tables and resetting them for the next service
- Provide recommendations on menu items andspecials, and accommodate special dietary requests or preferences
- Collaborate with kitchen and bar staff to ensuresmooth service flow and guest satisfaction
- Handle payments, process transactionsaccurately, and maintain cash handling procedures
Requirements
- Previous experience in a food and beverage rolepreferred but not required; training will be provided
- Excellent customer service skills with afriendly and outgoing personality
- Ability to work effectively in a fast-pacedenvironment and remain calm under pressure
- Strong communication and teamwork skills
- Flexibility to work shifts including evenings, weekends, and holidays
- Food safety and hygiene certification is a plus
We want to share the Sutton Hotel Collection’s values ofgenerosity, kindness and contribute towards the happier lives of you, ourpeople.
Here are some of the benefits you will receive, when youjoin us
- Free Hotel Breaks- From the first day ofservice, you can benefit from two free breaks of one/two days in any Sutton Hotel Collection hotel, in a 12-month period.
- Leisure Passes- We encourage you to enjoyyour time off work and will contribute £150 towards a membership at a leisurecentre or with associations such as the National Trust.
- Enhanced Maternity and Paternity Leave(26weeks at 90% for expectant mothers, four weeks leave at 90% for fathers)
- Institute of Hospitality- We will pay foryour membership, creating avenues for learning, coaching and mentoring.
- Learning and Development- An extensiverange of training opportunities are available to facilitate your personaldevelopment.
- Health Assured- A confidential serviceoffering CBT therapy, up-to-date information, support and advice on a broadrange of subjects.
- Subsidised Learning Courses- We encourageyour learning and development so would like to contribute to courses you wouldlike us to explore.
We also provide you with all the basic benefits such as freenutritious and tasty meals on duty, bespoke uniforms, regular on and off-sitesocial events and celebrations as well as a cycle to work scheme.
At the Sutton Hotel Collection, we are an inclusive, natural, generous, ethical and diverse group of people, we celebrate humanrelationships and kinship.
We enable our people, to make the place.
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Food & Beverage Team Member employer: Athenaeum Hotel
The Athenaeum is an exceptional employer, offering a unique blend of luxury and warmth in the heart of London. As a family-owned hotel, we prioritise individuality and support for our team members, providing extensive training and development opportunities to foster personal growth. With benefits like free hotel breaks, wellness initiatives, and a strong focus on employee wellbeing, we create a rewarding work environment where our staff can thrive and take pride in delivering outstanding guest experiences.
