At a Glance
- Tasks: Prepare and serve food and drinks while ensuring guest satisfaction.
- Company: Join the Sutton Hotel Collection, a family-owned group with a rich history.
- Benefits: Enjoy free hotel breaks, leisure passes, and extensive training opportunities.
- Other info: Flexible shifts, inclusive culture, and great career growth opportunities await you.
- Why this job: Be part of a friendly team in a vibrant London location with real impact.
- Qualifications: Customer service skills and a positive attitude; experience is a plus but not required.
The predicted salary is between 21150 - 25850 £ per year.
Right opposite Green Park. Steps from Buckingham Palace. Where your London stays feel like coming home.
Since 1850, this Piccadilly corner has been part club, partresidence, now it’s yours.
Where celebrities once edited films, where wallsturned from club to residence, and the park is just across the road.
Here, you’ll find comfort, calm, and a touch of London magic.
Our People
The Sutton Hotel Collection is a family-owned group, thus byextension, our people are our family.
We recognise how much our peopleinvest in us, in turn, we offer exceptional learning opportunities, as well asbest in class benefits for our team.
- Assist in the preparation and service of foodand beverages in the restaurant, bar and room service.
- Greet guests warmly, take orders, and ensureprompt and accurate delivery of food and drinks
- Maintain cleanliness and hygiene standards indining areas, including clearing tables and resetting them for the next service
- Provide recommendations on menu items andspecials, and accommodate special dietary requests or preferences
- Collaborate with kitchen and bar staff to ensuresmooth service flow and guest satisfaction
- Handle payments, process transactionsaccurately, and maintain cash handling procedures
Requirements
- Previous experience in a food and beverage rolepreferred but not required; training will be provided
- Excellent customer service skills with afriendly and outgoing personality
- Ability to work effectively in a fast-pacedenvironment and remain calm under pressure
- Strong communication and teamwork skills
- Flexibility to work shifts including evenings, weekends, and holidays
- Food safety and hygiene certification is a plus
We want to share the Sutton Hotel Collection’s values ofgenerosity, kindness and contribute towards the happier lives of you, ourpeople.
Here are some of the benefits you will receive, when youjoin us
- Free Hotel Breaks- From the first day ofservice, you can benefit from two free breaks of one/two days in any Sutton Hotel Collection hotel, in a 12-month period.
- Leisure Passes- We encourage you to enjoyyour time off work and will contribute £150 towards a membership at a leisurecentre or with associations such as the National Trust.
- Enhanced Maternity and Paternity Leave(26weeks at 90% for expectant mothers, four weeks leave at 90% for fathers)
- Institute of Hospitality- We will pay foryour membership, creating avenues for learning, coaching and mentoring.
- Learning and Development- An extensiverange of training opportunities are available to facilitate your personaldevelopment.
- Health Assured- A confidential serviceoffering CBT therapy, up-to-date information, support and advice on a broadrange of subjects.
- Subsidised Learning Courses- We encourageyour learning and development so would like to contribute to courses you wouldlike us to explore.
We also provide you with all the basic benefits such as freenutritious and tasty meals on duty, bespoke uniforms, regular on and off-sitesocial events and celebrations as well as a cycle to work scheme.
At the Sutton Hotel Collection, we are an inclusive, natural, generous, ethical and diverse group of people, we celebrate humanrelationships and kinship.
We enable our people, to make the place.
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Food & Beverage Team Member employer: Athenaeum Hotel
The Sutton Hotel Collection is an exceptional employer that values its team as family, offering a supportive work culture and a range of benefits designed to enhance employee well-being and growth. Located in the heart of London, just steps from iconic landmarks, employees enjoy unique perks such as free hotel breaks, leisure passes, and extensive training opportunities, all while contributing to a warm and inclusive environment that prioritises kindness and generosity.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Team Member
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Athenaeum Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Athenaeum Hotel
Don't be shy about reaching out to Athenaeum Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food & Beverage Team Member
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Athenaeum Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Athenaeum Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
