At a Glance
- Tasks: Supervise night food and beverage service, ensuring quality and guest satisfaction.
- Company: Luxury family-owned hotel in a prime London location.
- Benefits: Free hotel breaks, wellness perks, and extensive training opportunities.
- Other info: Dynamic work environment with opportunities for personal growth.
- Why this job: Join a supportive team and create memorable experiences for guests.
- Qualifications: Experience in hospitality and strong communication skills.
The predicted salary is between 38000 - 38000 £ per year.
The Athenaeum is an independent, family-owned luxury hotel and residences overlooking Green Park, moments from Buckingham Palace and London’s most prestigious neighbourhoods. Offering a warm, authentic approach to luxury, the hotel combines an Original Local spirit with the feel of a welcoming haven in the heart of the city. With beautifully appointed accommodation, a spa, restaurant and bar, The Athenaeum is a full-service haven where our people deliver genuine care, surprise and delight every day.
As part of Sir Richard Sutton Ltd, we offer the opportunity to grow within a family-owned business where individuality is valued, and our teams feel supported, trusted and proud of the experience they create together.
The Role
- Remunerated at £38,000 p/a, inclusive of service charge.
- To cook, deliver and present a refined selection of Room Service food and drink.
- To manage time effectively in order to meet the demands of guest orders promptly.
- To operate and attend to the Room Service telephone, receiving orders and communicating clearly and correctly with guests about their order.
- To coordinate appropriately with both Night and Day departments to keep them informed of any Food & Beverage related issues.
- To carry out regular quality checks and ensure all health & safety and hygiene procedures are followed.
- To complete the nightly close, ensuring the venue is fully prepared for the following day's service.
Our Benefits
- Free and discounted hotel breaks - From the first day of service, you can benefit from a free break of one or two days in any Sutton Hotel Collection hotel, in a 12-month period. Additionally, you, your family and your friends are also entitled to discounted stays across all of our hotels including dining in our restaurants.
- Heka benefits platform – your access to Heka begins from day one and is pre-loaded with a balance of £150 to use against a wide range of wellness focussed products, experiences and schemes including health cash plans and gym memberships.
- Salary sacrifice schemes including cycle to work, tech and electric vehicles (T&Cs apply).
- Enhanced Maternity and Paternity Leave (26 weeks at 90% for expectant mothers, four weeks leave at 90% for fathers).
- Annual social and celebration events.
- Learning and Development - An extensive range of training opportunities are available to facilitate your personal development including our in-house Catalyst Aspire and Inspire programmes and external study sponsorship.
- Wisdom Wellbeing - A confidential, 24/365 service offering CBT, therapy, up-to-date information, support and advice on a broad range of subjects.
- We also provide you with all the basic benefits such as free nutritious and tasty meals on duty, complimentary on-site parking (where available), and bespoke uniforms for uniformed positions.
Night F&B Supervisor in London employer: Athenaeum Hotel and Residences
The Athenaeum is an exceptional employer, offering a vibrant work culture that celebrates creativity and excellence in the culinary arts. As a family-owned luxury hotel in London, we prioritise employee growth and development, providing opportunities to hone your skills in a rosette-standard kitchen while working with fresh, seasonal ingredients. Join us for a rewarding career where your dedication is recognised and valued in a supportive environment.
Contact Details:
Athenaeum Hotel and Residences Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Night F&B Supervisor in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Athenaeum Hotel and Residences. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Athenaeum Hotel and Residences
Don't be shy about reaching out to Athenaeum Hotel and Residences directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night F&B Supervisor in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Athenaeum Hotel and Residences and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Athenaeum Hotel and Residences
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
