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For Companies At a Glance
- Tasks: Enhance guest experiences by providing exceptional service in our restaurant.
- Company: Join a family-owned hotel group that values care and community.
- Benefits: Enjoy free hotel breaks, leisure passes, and extensive training opportunities.
- Why this job: Be part of a diverse team and make a real impact on guest satisfaction.
- Qualifications: A friendly attitude and willingness to learn are essential.
- Other info: Experience a dynamic work environment with regular social events.
The predicted salary is between 1300 - 1600 £ per month.
Our People
We are on our journey to becoming the local employer of choice, through living our values: Care, Discreet, and Community. The Sutton Hotel Collection is a family-owned group, thus by extension, our people are our family. We recognise how much our people invest in us; in turn, we offer exceptional learning opportunities, as well as best-in-class benefits for our team.
Our Benefits
We want to share the Sutton Hotel Collection’s values of generosity, kindness, and contribute towards the happier lives of you, our people. Here are some of the benefits you will receive when you join us:
- Free Hotel Breaks - From the first day of service, you can benefit from two free breaks of one/two days in any Sutton Hotel Collection hotel, in a 12-month period.
- Leisure Passes - We encourage you to enjoy your time off work and will contribute £150 towards a membership at a leisure centre or with associations such as the National Trust.
- Enhanced Maternity and Paternity Leave - 26 weeks at 90% for expectant mothers, four weeks leave at 90% for fathers.
- Institute of Hospitality - We will pay for your membership, creating avenues for learning, coaching, and mentoring.
- Learning and Development - An extensive range of training opportunities are available to facilitate your personal development.
- Health Assured - A confidential service offering CBT therapy, up-to-date information, support, and advice on a broad range of subjects.
- Subsidised Learning Courses - We encourage your learning and development so would like to contribute to courses you would like us to explore.
We also provide you with all the basic benefits such as free nutritious and tasty meals on duty, complimentary on-site parking, bespoke uniforms, regular on and off-site social events and celebrations, and a cycle to work scheme.
Our Opportunity
This could be your opportunity to enhance our guest experience, ensuring every guest receives an exceptional journey when dining in our restaurant. You will answer the phone promptly, friendly, and exceed our guest expectations. You will have immense knowledge to share with our guests. No two days are the same, and only the highest standards of service, willingness to learn, and presentation are essential. At the Sutton Hotel Collection, we are an inclusive, natural, generous, ethical, and diverse group of people; we celebrate human relationships and kinship.
Food and Beverage Team Member in London employer: Athenaeum Hotel and Residences
Contact Detail:
Athenaeum Hotel and Residences Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Team Member in London
✨Tip Number 1
Get to know the Sutton Hotel Collection! Research their values and culture so you can show how you fit in. When you chat with them, drop in examples of how you embody their values of Care, Discreet, and Community.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role. Plus, it shows your genuine interest in the company!
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how you can highlight your customer service skills and willingness to learn. Remember, they want someone who can enhance the guest experience!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll be able to see all the amazing benefits we offer right from the start!
We think you need these skills to ace Food and Beverage Team Member in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about your passion for food and beverage service.
Tailor Your Application: Make sure to tailor your application to the Food and Beverage Team Member role. Highlight any relevant experience or skills that align with our values of Care, Discreet, and Community. This shows us you’re genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on what makes you a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Athenaeum Hotel and Residences
✨Know the Company Values
Before your interview, take some time to understand the Sutton Hotel Collection's values of Care, Discreet, and Community. Think about how you can demonstrate these values in your previous experiences and be ready to share specific examples that align with their ethos.
✨Showcase Your Customer Service Skills
As a Food and Beverage Team Member, exceptional service is key. Prepare to discuss times when you've gone above and beyond for a customer. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your ability to enhance guest experiences.
✨Be Ready to Discuss Learning Opportunities
The Sutton Hotel Collection values personal development, so come prepared to talk about your learning goals. Mention any relevant courses or training you’re interested in and how they could benefit both you and the team. This shows your commitment to growth and aligns with their focus on development.
✨Dress the Part
First impressions matter! Make sure to dress smartly and appropriately for the interview. A neat appearance reflects your professionalism and respect for the role. Consider wearing something that aligns with the hospitality industry’s standards while still being comfortable.
