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- Tasks: Be the friendly face of Aria Court, handling enquiries and administrative tasks.
- Company: Join Athena Care Homes, a family-run business dedicated to exceptional care in East Anglia.
- Benefits: Enjoy a competitive salary, 28 days holiday, and discounts with a Blue Light Card.
- Why this job: Make a difference in residents' lives while working in a vibrant, supportive environment.
- Qualifications: Previous receptionist experience is essential; care home experience is a plus.
- Other info: Flexible 30-hour shifts available, with a welcoming team and comprehensive training.
As a Receptionist at Aria Court Care Home, you will be the first point of contact for all enquiries, face to face or via the telephone to the Home.
About Aria Court Care Home
After a recent refurbishment, Aria Court is now a sparkling 92-bedroom care home with state-of-the-art equipment and facilities.
Located in a quiet residential nook in March, Cambridgeshire, our home boasts a cinema, hair salon, multiple dining rooms. Beautiful gardens provide a bounty of home-grown fruit and veg.
The kitchen team at Aria Court are award-winning and have even created their own cookbook full of their best recipes. As one of the leading residential care homes in March, Cambridgeshire, Aria Court offers nothing less than the best care for your loved one in a safe and comfortable environment.
About the role
Reporting to the Home Admin Manager, the Receptionist will ensure that the overall presentation of the reception provides a friendly, welcoming and professional image of the home so that all visitors to the home feel welcomed.
Salary: £12.21 per hour.
Shift Pattern: 30 hours per week, worked on a rota basis from Monday to Sunday.
Key Duties & Responsibilities
- Answering incoming telephone calls and ensuring that all enquiries are dealt with in a timely and professional manner.
- Assisting with a variety of administrative tasks including, responding to emails, copying, faxing and taking notes.
- Ensure that residents receive their post and prepare all outgoing post on a daily basis.
- Any additional duties as assigned by the Home Admin Manager.
Training, Skills & Experience Required
- Experience working within a receptionist position is essential.
- Working within a care home environment is highly advantageous.
- Excellent written, non-verbal and verbal communication skills.
- Good working knowledge of and competence in Microsoft Office applications and Windows based operating environments – Word, Outlook, Excel, PowerPoint, Explorer.
What we can offer
- Fully comprehensive induction.
- Competitive salary, plus enhancements on bank holidays.
- 28 days of holiday per year.
- Free Blue Light Card & access to the Blue Light discount platform.
- Refer a friend scheme.
About Athena
Athena Care Homes are a family run business with seven homes across East Anglia. We have care homes in Peterborough, Cambridgeshire, Kings Lynn (West Norfolk) & Ipswich (Suffolk).
We want to be the first choice for high quality residential, nursing and dementia care, leaving a positive legacy within our communities.
Our care homes are managed by amazing and passionate people, including strong leadership by our home managers with dedicated care, clinical, hospitality and activities teams to provide exceptional care and experience, achieving brilliant outcomes for people in our care.
We hold our values close to our hearts and ensure that team members throughout each of our residential and nursing homes understand them and what importance they hold. We approach everything we do with thought, and we deliver with passion.
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Receptionist employer: Athenacarehomes
Contact Detail:
Athenacarehomes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the care home environment. Understanding the unique aspects of working in a care home, such as the importance of compassion and communication, will help you stand out during your interactions.
✨Tip Number 2
Practice your telephone etiquette. Since you'll be answering calls and dealing with enquiries, rehearsing how to handle different types of calls can boost your confidence and ensure you present a professional image.
✨Tip Number 3
Showcase your organisational skills. As a receptionist, you'll be juggling various tasks. Think of examples from your past experiences where you've successfully managed multiple responsibilities to demonstrate your capability.
✨Tip Number 4
Engage with the community. If possible, visit Aria Court Care Home or similar establishments to get a feel for the environment and meet staff. This shows genuine interest and can provide valuable insights for your application.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous receptionist roles or work in a care home environment. Emphasise your communication skills and familiarity with Microsoft Office applications.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role at Aria Court Care Home. Mention specific aspects of the job description that resonate with you, such as providing a welcoming environment and handling enquiries professionally.
Highlight Relevant Skills: In your application, clearly outline your excellent written and verbal communication skills. Provide examples of how you've successfully managed administrative tasks in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter to eliminate any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at Athenacarehomes
✨Showcase Your Communication Skills
As a Receptionist, excellent communication is key. Be prepared to demonstrate your verbal and non-verbal communication skills during the interview. Practice answering common questions clearly and confidently, and remember to maintain eye contact and a friendly demeanour.
✨Familiarise Yourself with the Care Home Environment
Research Aria Court Care Home and understand its values, services, and the community it serves. Being knowledgeable about the care home environment will show your genuine interest in the role and help you answer questions more effectively.
✨Highlight Relevant Experience
If you have previous experience as a receptionist or in a care home setting, be sure to highlight this during your interview. Share specific examples of how your past roles have prepared you for the responsibilities you'll face at Aria Court.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewer. Inquire about the team dynamics, training opportunities, or what a typical day looks like for a Receptionist at Aria Court. This shows your enthusiasm and helps you assess if the role is right for you.
