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- Tasks: Provide top-notch customer service and manage front desk activities at a care home.
- Company: Athenacarehomes, a supportive and caring environment in Cambridge.
- Benefits: 28 days holiday, comprehensive induction, and a friendly work atmosphere.
- Other info: Join a team that values support and growth in your career.
- Why this job: Make a difference in people's lives while developing your admin skills.
- Qualifications: Strong IT and communication skills; confident in handling sensitive information.
The predicted salary is between 20000 - 25000 £ per year.
Athenacarehomes in Cambridge is seeking a dedicated Admin Assistant at Langdon House Care Home. The role involves providing high standards of customer service, managing front desk activities, and supporting the Home Admin Manager with various administrative tasks.
Candidates should have strong IT and communication skills and be confident in handling sensitive information.
A comprehensive induction, 28 days of holiday, and other benefits are offered, ensuring a supportive work environment.
Front Desk & Admin Assistant - Care Home in Cambridge employer: Athenacarehomes
Contact Detail:
Athenacarehomes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk & Admin Assistant - Care Home in Cambridge
✨Tip Number 1
Make sure to research Athenacarehomes and Langdon House Care Home before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Since this role involves high standards of customer service, think of examples from your past experiences where you've gone above and beyond for a customer or handled a tricky situation.
✨Tip Number 3
Don’t underestimate the power of body language during your interview. Smile, maintain eye contact, and sit up straight to convey confidence and enthusiasm about the Admin Assistant position.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Front Desk & Admin Assistant - Care Home in Cambridge
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any experience you have in customer service. We want to see how you can bring high standards to our front desk activities at Langdon House.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, especially when it comes to your IT and communication skills. Make it easy for us to see why you're a great fit!
Handle Sensitive Information with Care: Since this role involves dealing with sensitive information, mention any relevant experience you have in this area. We value confidentiality and want to know how you can contribute to maintaining it.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role at Athenacarehomes.
How to prepare for a job interview at Athenacarehomes
✨Know the Care Home Inside Out
Before your interview, take some time to research Athenacarehomes and Langdon House. Familiarise yourself with their values, mission, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their ethos.
✨Showcase Your Customer Service Skills
As a Front Desk & Admin Assistant, customer service is key. Prepare examples from your past experiences where you’ve provided excellent service or resolved issues effectively. Be ready to discuss how you would handle various scenarios that may arise in a care home setting.
✨Demonstrate IT Proficiency
Since strong IT skills are essential for this role, brush up on any relevant software or tools you might be using. If you have experience with specific systems, mention them during the interview. You could even ask about the software they use to show your proactive approach.
✨Handle Sensitive Information with Care
Given the nature of the role, it’s crucial to demonstrate your understanding of confidentiality and data protection. Prepare to discuss how you’ve managed sensitive information in the past and your approach to maintaining privacy in a professional setting.