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- Tasks: Lead the admin and reception teams, ensuring smooth operations and high customer service standards.
- Company: Avocet Court Care Home is a top-rated care home in Ipswich, known for exceptional care and beautiful surroundings.
- Benefits: Enjoy 28 days holiday, a Blue Light Card, and a friendly work environment with flexible shifts.
- Why this job: Join a supportive team in a rewarding role that makes a real difference in residents' lives.
- Qualifications: Experience in administration, preferably in a care setting, with strong leadership and Microsoft Office skills.
- Other info: Be part of a family-run business committed to sustainability and community impact.
As the Business Administrator at Avocet Court Care Home, you will be responsible for providing an efficient and effective administrative service within the Home, ensuring high standards of customer service are achieved at all times and all activities are in line with the Athena vision.
About Avocet Court Care Home:
Situated in a residential nook in Ipswich, our 115-bedroom Avocet Court Care Home is surrounded by beautiful gardens. As one of the top residential care homes, we provide exceptional standards of care. We’re proud to have an award-winning activities team and a newly refurbished café that is the heart of our home. We also have fantastic sustainability credentials, including solar panels and green initiatives to minimise our environmental impact.
About the role:
The Business Administrator will work closely with the Home Admin Manager, supporting their workload by leading the administration and reception teams, ensuring the management of personnel and financial administrative duties are efficient and completed to a high standard.
Salary: £13.46 per hour
Shift Pattern: 37.5 hours per week, Monday to Friday with flexibility to cover shifts over weekends on a rota basis.
Key Duties & Responsibilities:
- Manage the administration and reception team, providing training and guidance along with completing supervisions and appraisals as per schedule.
- Ensure that all Resident documentation is accurate and entered in a timely manner onto the relevant information system. Continue to maintain records and update central office with any changes.
- Record all monies that come into the home, maintain petty cash, ensure that banking is completed weekly, and all relevant reporting is accurate and submitted as required.
- Ensure that all personnel records for the team are accurate and maintained, including follow-up checks with expiring VISAs, etc.
Training, Skills & Experience Required:
- Experience within a similar administrative-based role, ideally within a care environment.
- Proven track record for leading, empowering, supporting & motivating a team of receptionists.
- Proficient in all Microsoft Office applications.
- A positive attitude, with high attention to detail.
What we can offer:
- Fully comprehensive induction.
- 28 days of holiday per year.
- Free Blue Light Card & access to the Blue Light discount platform.
- Refer a friend scheme.
About Athena:
Athena Care Homes are a family-run business with seven homes across East Anglia. We have care homes in Peterborough, Cambridgeshire, Kings Lynn (West Norfolk) & Ipswich (Suffolk). Our aim is to be the provider of choice for our residents and the employer of choice for our team members. Our purpose is to create excellent quality homely environments with the highest standards of care, catering, housekeeping, and activities. We aim to enhance the lives of our residents and enable them to enjoy life to the full as individuals in happy, comfortable, and safe surroundings.
Business Administrator employer: Athenacarehomes
Contact Detail:
Athenacarehomes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Administrator
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Business Administrator in a care home setting. Understanding the nuances of managing personnel and financial duties will help you demonstrate your knowledge during any discussions.
✨Tip Number 2
Highlight your experience in leading and motivating teams, especially in an administrative context. Be ready to share examples of how you've empowered your team in previous roles, as this is crucial for the position.
✨Tip Number 3
Show your enthusiasm for the care sector by researching Avocet Court Care Home and its values. Being able to articulate why you want to work there and how you align with their vision can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your proficiency in Microsoft Office applications, as this is essential for the role. Consider bringing examples of how you've used these tools effectively in past positions to streamline processes or improve efficiency.
We think you need these skills to ace Business Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administrative roles, particularly in care environments. Emphasise your leadership skills and any experience managing teams, as this is crucial for the Business Administrator position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing excellent customer service and your understanding of the care sector. Mention specific examples of how you've led teams or improved administrative processes in previous roles.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Office applications and any other relevant software. Detail your attention to detail and organisational skills, as these are key for maintaining accurate records and documentation.
Showcase Your Values: Align your application with the values of Athena Care Homes. Express your commitment to creating a homely environment and enhancing the lives of residents, which will resonate well with the company's mission.
How to prepare for a job interview at Athenacarehomes
✨Research the Company
Before your interview, take some time to learn about Avocet Court Care Home and its values. Understanding their commitment to high standards of care and sustainability will help you align your answers with their vision.
✨Showcase Your Leadership Skills
As a Business Administrator, you'll be leading a team. Be prepared to discuss your previous experiences in managing teams, providing training, and motivating staff. Use specific examples to demonstrate your leadership style.
✨Highlight Attention to Detail
Given the importance of accurate documentation and record-keeping in this role, emphasise your attention to detail. Share instances where your meticulousness has positively impacted your previous workplaces.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, the challenges faced by the administration, or the company's future plans. This shows your genuine interest in the role.