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- Tasks: Be the friendly face of Langdon House, handling enquiries and administrative tasks.
- Company: Langdon House is a caring residential home in Cambridge, known for its family atmosphere.
- Benefits: Enjoy competitive pay, 28 days holiday, and discounts with the Blue Light Card.
- Why this job: Join a supportive team and make a difference in residents' lives while gaining valuable experience.
- Qualifications: Previous receptionist experience is essential; care home experience is a plus.
- Other info: Flexible bank contract with shifts available from Monday to Sunday.
As a Receptionist at Langdon House Care Home, you will be the first point of contact for all enquiries, face to face or via the telephone to the Home.
About Langdon House Care Home:
Langdon House is an exceptional residential care home in Cambridge. At Langdon House we pride ourselves on our family-feel, attractive gardens and providing outstanding care to each of our residents.
We’re based in a quiet nook in Chesterton on the north eastern side of Cambridge, three miles from the city centre. Our home offers fantastic 24-hour care to up to 51 residents.
About the role:
Reporting to the Home Admin Manager, the Receptionist will ensure that the overall presentation of the reception provides a friendly, welcoming and professional image of the home so that all visitors to the home feel welcomed.
Salary:
£11.44 per hour.
Shift Pattern:
Bank contract with shifts from Monday to Sunday – Up to 15 hours
Home Location:
20 Union Lane, Chesterton, Cambridge, CB4 1QB – 3 miles from the city centre.
Key Duties & Responsibilities:
- Answering incoming telephone calls and ensuring that all enquiries are dealt with in a timely and professional manner.
- Assisting with a variety of administrative tasks including, responding to emails, copying, faxing and taking notes.
- Ensure that residents receive their post and prepare all outgoing post on a daily basis.
- Any additional duties as assigned by the Home Admin Manager.
Training, Skills & Experience Required:
- Experience working within a receptionist position is essential.
- Working within a care home environment is highly advantageous.
- Excellent written, non-verbal and verbal communication skills.
- Good working knowledge of and competence in Microsoft Office applications and Windows based operating environments – Word, Outlook, Excel, PowerPoint, Explorer.
What we can offer:
- Fully comprehensive induction.
- Competitive salary, plus enhancements on bank holidays.
- 28 days of holiday per year.
- Free Blue Light Card & access to the Blue Light discount platform.
- Refer a friend scheme.
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Bank Receptionist employer: Athenacarehomes
Contact Detail:
Athenacarehomes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Receptionist
✨Tip Number 1
Familiarise yourself with the care home environment. Understanding the unique aspects of working in a care home, like the importance of compassion and communication, will help you stand out during interviews.
✨Tip Number 2
Practice your telephone etiquette. Since you'll be answering calls as a receptionist, being able to demonstrate clear and friendly communication over the phone can make a great impression.
✨Tip Number 3
Showcase your organisational skills. Be prepared to discuss how you manage multiple tasks efficiently, as this role involves various administrative duties alongside front desk responsibilities.
✨Tip Number 4
Research Langdon House Care Home. Knowing about their values, services, and community involvement can help you tailor your conversation and show genuine interest during your interview.
We think you need these skills to ace Bank Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous receptionist roles or work in care homes. Emphasise your communication skills and familiarity with Microsoft Office applications.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role at Langdon House Care Home. Mention why you are drawn to their family-feel environment and how your skills align with their needs.
Highlight Relevant Skills: In your application, specifically mention your excellent written and verbal communication skills. Provide examples of how you've successfully handled enquiries or administrative tasks in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at Athenacarehomes
✨Showcase Your Communication Skills
As a Receptionist, excellent communication is key. Be prepared to demonstrate your verbal and non-verbal communication skills during the interview. Practice answering common questions clearly and confidently, and remember to maintain eye contact and a friendly demeanour.
✨Familiarise Yourself with the Care Home Environment
Understanding the unique aspects of working in a care home can set you apart. Research Langdon House and be ready to discuss how your experience aligns with their values and the importance of providing outstanding care to residents.
✨Highlight Your Administrative Skills
The role involves various administrative tasks, so be sure to mention your proficiency with Microsoft Office applications. Prepare examples of how you've successfully managed similar tasks in previous roles, such as handling emails or organising documents.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your interest in the role and the organisation. Consider asking about the team dynamics, training opportunities, or how they ensure a welcoming environment for residents and visitors alike.
