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- Tasks: Be the friendly face of our care home, managing reception and supporting admin tasks.
- Company: Join Aria Court Care Home, a top-notch facility with modern amenities and a caring environment.
- Benefits: Enjoy 28 days holiday, a Blue Light Card, and a supportive team culture.
- Why this job: Make a difference in people's lives while gaining valuable experience in a welcoming atmosphere.
- Qualifications: Previous admin experience is a plus, but we provide training for the right candidate.
- Other info: Flexible bank/casual contract with shifts available throughout the week.
As an Admin Assistant at Aria Court Care Home, you will be responsible for providing a high standards of customer service and positive first impressions for all guests visiting the home.
About Aria Court Care Home:
After a recent refurbishment, Aria Court is now a sparkling 92-bedroom care home with state-of-the-art equipment and facilities.
Located in a quiet residential nook in March, Cambridgeshire, our home boasts a cinema, hair salon, multiple dining rooms. Beautiful gardens provide a bounty of home-grown fruit and veg.
The kitchen team at Aria Court are award-winning and have even created their own cookbook full of their best recipes. As one of the leading residential care homes in March, Cambridgeshire, Aria Court offers nothing less than the best care for your loved one in a safe and comfortable environment.
About the role:
Reporting to the Home Admin Manager, the Administration Assistant will be in charge of ensuring the reception area provides a friendly, welcoming and professional image at all times. You will also be in charge of supporting the Home Admin Manager with a variety of administrative tasks, such as; answering enquiries, responding to emails, and postal duties.
Salary:
£12.21 per hour.
Shift Pattern:
This is a bank/casual contract, offering shifts worked on a rota basis between Monday to Sunday.
Key Duties & Responsibilities:
- Coordinating all front desk activities including answering all incoming calls, providing information for callers, redirecting calls or taking accurate messages ensuring they are passed to the appropriate person in a timely manner.
- Assist the Home Admin Manager with payroll tasks such as setting up new starters, recording absence and annual leave and processing leavers.
- Support the Home Admin Manager with day-to-day admin tasks ensuring that they are completed with accuracy and efficiency.
- Assist with enquiry handling, preparing and sending out brochures and responding to and sending emails
Training, Skills & Experience Required:
- Previous administrative experience is desirable, as is knowledge of Finance and or HR procedures, however training will be provided for the successful candidate.
- You will have excellent customer service, communication and IT skills, ideally Microsoft Office, together with an eye for detail.
- You are confident in handling personal and sensitive data and ensuring it is maintained in a confidential manner, at all times.
- You are organised, numerate and accurate, with a ‘can-do’ attitude.
What we can offer:
- Fully comprehensive induction.
- 28 days of holiday per year.
- Free Blue Light Card & access to the Blue Light discount platform.
- Refer a friend scheme.
About Athena:
Athena Care Homes are a family run business with seven homes across East Anglia. We have care homes in Peterborough, Cambridgeshire, Kings Lynn (West Norfolk) & Ipswich (Suffolk).
We want to be the first choice for high quality residential, nursing and dementia care, leaving a positive legacy within our communities.
Our care homes are managed by amazing and passionate people, including strong leadership by our home managers with dedicated care,clinical, hospitality and activities teams to provide exceptional care and experience, achieving brilliant outcomes for people in our care.
We hold our values close to our hearts and ensure that team members throughout each of our residential and nursing homes understand them and what importance they hold. We approach everything we do with thought, and we deliver with passion.
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Bank Admin Assistant employer: Athenacarehomes
Contact Detail:
Athenacarehomes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Admin Assistant
✨Tip Number 1
Familiarise yourself with the specific duties of an Admin Assistant in a care home setting. Understanding the nuances of customer service in this environment will help you stand out during interviews.
✨Tip Number 2
Highlight any previous experience you have in administrative roles, especially in healthcare or customer service. Be ready to discuss how your skills can contribute to creating a welcoming atmosphere at Aria Court.
✨Tip Number 3
Research Aria Court Care Home and its values. Being able to articulate why you want to work there and how you align with their mission will demonstrate your genuine interest in the role.
✨Tip Number 4
Prepare for potential questions about handling sensitive information and customer inquiries. Show that you understand the importance of confidentiality and professionalism in a care home environment.
We think you need these skills to ace Bank Admin Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Bank Admin Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous administrative experience, customer service skills, and any relevant IT proficiency. Use bullet points for clarity and focus on achievements that demonstrate your capabilities.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of Aria Court Care Home that appeal to you, and explain how your skills and experiences make you a great fit for the team.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Athenacarehomes
✨Showcase Your Customer Service Skills
As an Admin Assistant, you'll be the first point of contact for guests. Make sure to highlight your previous customer service experience and how you handle inquiries or complaints with a positive attitude.
✨Demonstrate Organisational Abilities
The role requires strong organisational skills. Be prepared to discuss how you manage multiple tasks efficiently, perhaps by sharing examples from past roles where you successfully juggled various responsibilities.
✨Familiarise Yourself with the Company
Research Aria Court Care Home and its values. Understanding their commitment to high-quality care will help you align your answers with their mission during the interview.
✨Prepare for Administrative Scenarios
Expect questions related to administrative tasks, such as handling payroll or managing sensitive data. Think of specific situations where you've demonstrated accuracy and attention to detail in your work.
