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- Tasks: Join us as an Admin Assistant, ensuring a welcoming atmosphere and supporting daily admin tasks.
- Company: Langdon House Care Home is a family-run care home in Cambridge, dedicated to outstanding resident care.
- Benefits: Enjoy 28 days holiday, a Blue Light Card, and a friendly work environment.
- Other info: Work 37.5 hours per week on a flexible rota, including weekends.
- Why this job: Be part of a caring team that makes a real difference in residents' lives every day.
- Qualifications: Previous admin experience is a plus, but we provide training for the right candidate.
As an Admin Assistant at Langdon House Care Home, you will be responsible for providing high standards of customer service and positive first impressions for all guests visiting the home.
About Langdon House Care Home:
Langdon House is an exceptional residential care home in Cambridge. At Langdon House, we pride ourselves on our family-feel, attractive gardens, and providing outstanding care to each of our residents. We’re based in a quiet nook in Chesterton on the north-eastern side of Cambridge, three miles from the city centre. Our home offers fantastic 24-hour care to up to 51 residents.
About the role:
Reporting to the Home Admin Manager, the Administration Assistant will ensure the reception area provides a friendly, welcoming, and professional image at all times. You will also support the Home Admin Manager with a variety of administrative tasks, such as answering enquiries, responding to emails, and postal duties.
Salary: £11.44 per hour.
Shift Pattern: 37.5 hours per week, worked on a rota basis from Monday to Sunday. Every other weekend is included in the rota as standard.
Home Location: 20 Union Lane, Chesterton, Cambridge, CB4 1QB – 3 miles from the city centre.
Key Duties & Responsibilities:
- Coordinating all front desk activities including answering all incoming calls, providing information for callers, redirecting calls, or taking accurate messages ensuring they are passed to the appropriate person in a timely manner.
- Assisting the Home Admin Manager with payroll tasks such as setting up new starters, recording absence and annual leave, and processing leavers.
- Supporting the Home Admin Manager with day-to-day admin tasks ensuring that they are completed with accuracy and efficiency.
- Assisting with enquiry handling, preparing and sending out brochures, and responding to and sending emails.
Training, Skills & Experience Required:
- Previous administrative experience is desirable, as is knowledge of finance and/or HR procedures; however, training will be provided for the successful candidate.
- You will have excellent customer service, communication, and IT skills, ideally Microsoft Office, together with an eye for detail.
- You are confident in handling personal and sensitive data and ensuring it is maintained in a confidential manner at all times.
- You are organised, numerate, and accurate, with a ‘can-do’ attitude.
What we can offer:
- Fully comprehensive induction.
- 28 days of holiday per year.
- Free Blue Light Card & access to the Blue Light discount platform.
- Refer a friend scheme.
About Athena:
Athena Care Homes is a family-run business with seven homes across East Anglia. We have care homes in Peterborough, Cambridgeshire, Kings Lynn (West Norfolk), and Ipswich (Suffolk). Our aim is to be the provider of choice for our residents and the employer of choice for our team members. Our purpose is to create excellent quality homely environments with the highest standards of care, catering, housekeeping, and activities. We aim to enhance the lives of our residents and enable them to enjoy life to the full as individuals in happy, comfortable, and safe surroundings.
Admin Assistant employer: Athenacarehomes
Contact Detail:
Athenacarehomes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin Assistant
✨Tip Number 1
Familiarise yourself with the values and mission of Langdon House Care Home. Understanding their commitment to providing outstanding care will help you align your responses during any interviews, showcasing that you're a good fit for their family-oriented environment.
✨Tip Number 2
Highlight your customer service skills in conversations or networking opportunities. Since the role involves creating positive first impressions, sharing specific examples of how you've excelled in customer service can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your organisational skills and attention to detail. The Admin Assistant role requires managing various tasks efficiently, so be ready to provide examples of how you've successfully handled multiple responsibilities in previous positions.
✨Tip Number 4
If possible, visit Langdon House Care Home before applying. This will give you a feel for the environment and allow you to mention specific observations during your application process, demonstrating your genuine interest in the role and the organisation.
We think you need these skills to ace Admin Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Admin Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant administrative experience, customer service skills, and any IT proficiency, particularly with Microsoft Office. Use bullet points for clarity and keep it concise.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of your previous work that demonstrate your ability to provide excellent customer service and handle administrative tasks efficiently.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for an Admin Assistant role.
How to prepare for a job interview at Athenacarehomes
✨Showcase Your Customer Service Skills
As an Admin Assistant, you'll be the first point of contact for guests. Be prepared to discuss your previous customer service experiences and how you handle difficult situations. Use specific examples to demonstrate your ability to create a welcoming atmosphere.
✨Familiarise Yourself with Administrative Tasks
Review common administrative duties such as managing calls, handling emails, and maintaining records. Be ready to explain how your skills align with these tasks, especially if you have experience in payroll or HR procedures.
✨Emphasise Attention to Detail
This role requires accuracy in handling sensitive data and administrative tasks. Prepare to discuss how you ensure precision in your work, perhaps by sharing examples of how you've successfully managed details in past roles.
✨Demonstrate Your Organisational Skills
Being organised is key for this position. Think of ways you've effectively managed multiple tasks or projects simultaneously. Share strategies you use to stay on top of your workload, especially in a busy environment.