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- Tasks: Join our Customer Care team and assist customers with their inquiries in German.
- Company: A people-focused business that values respect, trust, and collaboration.
- Benefits: Enjoy hybrid working with just one day a month in the office.
- Why this job: Be part of a supportive culture that drives success and makes a difference.
- Qualifications: Fluency in German and a passion for customer service are essential.
- Other info: Salary ranges from £20,000 to £25,000.
The predicted salary is between 20000 - 25000 £ per year.
German Speaking Customer Service Advisor
Salary £20 – 25,000
Hybrid working 1 day per month in the office in Cambridgeshire
Our client is a people focused business who strive to create an environment where mutual respect, trust, collaboration and a shared sense of purpose drives their success. They are looking for German Speaking Customer Service Advisor to join the Customer Care team that want to wo…
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Customer Service Advisor employer: Athena Resourcing Solutions
Contact Detail:
Athena Resourcing Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Make sure to highlight your German language skills during the interview. Practice common customer service scenarios in German to demonstrate your fluency and ability to handle customer inquiries effectively.
✨Tip Number 2
Familiarize yourself with the company's values and culture. Since they emphasize mutual respect and collaboration, think of examples from your past experiences that showcase how you embody these values in a team setting.
✨Tip Number 3
Prepare to discuss your problem-solving skills. Customer service roles often require quick thinking and adaptability, so be ready to share specific instances where you successfully resolved customer issues.
✨Tip Number 4
Since this role involves hybrid working, be prepared to talk about your experience with remote work. Highlight your ability to stay organized and communicate effectively in a virtual environment.
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Research the Company: Familiarize yourself with the company's values and mission. Understanding their focus on mutual respect, trust, and collaboration will help you tailor your application to align with their culture.
Highlight Language Skills: Since this position requires German language proficiency, make sure to emphasize your language skills in your CV and cover letter. Provide examples of how you've used your language skills in previous roles.
Showcase Customer Service Experience: Detail your previous customer service experience, focusing on your ability to resolve issues, communicate effectively, and work collaboratively. Use specific examples to demonstrate your skills.
Tailor Your Application: Customize your CV and cover letter for this specific role. Mention why you are interested in working for this company and how your values align with theirs. This personal touch can make a significant difference.
How to prepare for a job interview at Athena Resourcing Solutions
✨Zeige deine Sprachkenntnisse
Da die Position einen deutschen Kundenserviceberater erfordert, solltest du sicherstellen, dass du während des Interviews fließend Deutsch sprichst. Bereite dich darauf vor, Fragen auf Deutsch zu beantworten und eventuell auch eine kurze Präsentation in deutscher Sprache zu halten.
✨Verstehe die Unternehmenskultur
Informiere dich über die Werte und die Kultur des Unternehmens. Da es sich um ein menschenorientiertes Unternehmen handelt, ist es wichtig, dass du zeigst, wie du zur Schaffung eines respektvollen und kollaborativen Arbeitsumfelds beitragen kannst.
✨Bereite Beispiele vor
Denke an konkrete Beispiele aus deiner bisherigen Berufserfahrung, die deine Fähigkeiten im Kundenservice unter Beweis stellen. Zeige, wie du Probleme gelöst und Kunden zufrieden gestellt hast, um deine Eignung für die Rolle zu untermauern.
✨Fragen stellen
Bereite einige Fragen vor, die du dem Interviewer stellen kannst. Dies zeigt dein Interesse an der Position und dem Unternehmen. Frage nach den Herausforderungen im Kundenservice oder wie das Team zusammenarbeitet, um die Kundenzufriedenheit zu gewährleisten.
