Concierge

Concierge

Wallasey Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the friendly face of our front of house, greeting visitors and answering queries.
  • Company: Join a vibrant team dedicated to exceptional hospitality and customer service.
  • Benefits: Enjoy your birthday off, a £200 referral bonus, and payday advances.
  • Why this job: This role offers a chance to shine in a dynamic environment while making a real impact.
  • Qualifications: Confident communicators with a passion for hospitality and strong organisational skills are welcome.
  • Other info: Great training and career development opportunities await you!

The predicted salary is between 24000 - 36000 £ per year.

Concierge

NEW

We are searching for a Concierge to join our team. This is not your average desk job – we are looking for someone charismatic and personable to deliver exceptional hospitality.

In this role you will be responsible for:

  • Ensuring the front of house area runs smoothly; greeting all visitors and answering all telephone queries in a professional & courteous manner
  • Ensuring viewings are delivered to provide the best possible experience
  • Going the extra mile for our residents, families and visitors
  • About You

    The right candidate will be:

  • Confident, warm & friendly
  • Organised
  • Passionate about providing high-quality hospitality
  • Your Skills

    The right candidate will:

  • Have good communication skills
  • Have good time management skills
  • Be a strategic thinker with the ability to confidently advise and direct visitors
  • Experience

    It is essential that you:

  • Have demonstratable success in customer service
  • Employee Benefits

  • Have your birthday off on us!
  • £200 refer a friend bonus
  • Pay day advance available
  • Eye Test Scheme
  • Vibrant training, development and career prospects
  • £100 attendance bonus
  • Reimbursed DBS cost
  • Subsidised meals
  • Employee of the month rewards
  • Workplace pension scheme
  • Counselling service
  • Concierge employer: Athena Healthcare Group

    Join our vibrant team as a Concierge, where exceptional hospitality is at the heart of what we do. We pride ourselves on fostering a warm and friendly work culture that values personal growth and development, offering unique benefits such as a day off for your birthday and a £200 referral bonus. Located in a dynamic environment, this role provides the perfect opportunity to make a meaningful impact while enjoying a supportive atmosphere that encourages going the extra mile for our residents and visitors.
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    Contact Detail:

    Athena Healthcare Group Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Concierge

    ✨Tip Number 1

    Showcase your personality! As a Concierge, being charismatic and personable is key. When you network or meet potential colleagues, let your warm and friendly nature shine through to make a lasting impression.

    ✨Tip Number 2

    Familiarise yourself with hospitality trends and best practices. Being knowledgeable about the latest in customer service can help you stand out during interviews and discussions, showing that you're passionate about high-quality hospitality.

    ✨Tip Number 3

    Practice your communication skills. Engage in conversations with friends or family where you can role-play different scenarios you might encounter as a Concierge. This will help you feel more confident when interacting with visitors and answering queries.

    ✨Tip Number 4

    Demonstrate your organisational skills by volunteering for events or projects that require planning and coordination. This experience can be invaluable and will show potential employers that you can manage time effectively and handle multiple tasks.

    We think you need these skills to ace Concierge

    Exceptional Communication Skills
    Customer Service Excellence
    Time Management
    Organisational Skills
    Charisma and Friendliness
    Problem-Solving Skills
    Attention to Detail
    Strategic Thinking
    Ability to Work Under Pressure
    Interpersonal Skills
    Adaptability
    Conflict Resolution
    Empathy
    Professionalism

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights your experience in customer service and hospitality. Use specific examples that demonstrate your ability to provide exceptional service and create a welcoming environment.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for hospitality. Mention why you are drawn to this role and how your skills align with the company's values and expectations.

    Highlight Relevant Skills: In your application, emphasise your communication and time management skills. Provide examples of how you've successfully managed multiple tasks while maintaining a friendly and professional demeanor.

    Show Enthusiasm: Convey your enthusiasm for the role and the company in your application. Let them know why you want to be part of their team and how you can contribute to creating a positive experience for residents and visitors.

    How to prepare for a job interview at Athena Healthcare Group

    ✨Show Your Charisma

    As a Concierge, your personality is key. Make sure to showcase your warm and friendly nature during the interview. Smile, maintain eye contact, and engage with the interviewer to demonstrate your ability to connect with others.

    ✨Highlight Your Customer Service Experience

    Prepare specific examples from your past roles where you went above and beyond for customers. This will illustrate your commitment to high-quality hospitality and your ability to handle various situations with grace.

    ✨Demonstrate Organisational Skills

    Be ready to discuss how you manage your time and tasks effectively. You might be asked situational questions, so think of instances where your organisational skills made a difference in your previous jobs.

    ✨Prepare for Scenario Questions

    Expect to face scenario-based questions that assess your problem-solving abilities. Think about how you would handle difficult visitors or unexpected situations, and articulate your thought process clearly.

    Concierge
    Athena Healthcare Group
    Location: Wallasey
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