At a Glance
- Tasks: Deliver exceptional hospitality and ensure a smooth front of house experience.
- Company: Join a vibrant team focused on high-quality service and guest satisfaction.
- Benefits: Enjoy your birthday off, bonuses, subsidised meals, and career development opportunities.
- Other info: Flexible shifts with great perks and a supportive team culture.
- Why this job: Make a real difference in people's lives while working in a dynamic environment.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 24000 - 25000 £ per year.
We are searching for a Concierge to join our team. This is not your average desk job – we are looking for someone charismatic and personable to deliver exceptional hospitality.
Responsibilities
- Ensuring the front of house area runs smoothly; greeting all visitors and answering all telephone queries in a professional & courteous manner
- Ensuring viewings are delivered to provide the best possible experience
- Going the extra mile for our residents, families and visitors
About You
- Confident, warm & friendly
- Organised
- Passionate about providing high-quality hospitality
Your Skills
- Have good communication skills
- Have good time management skills
- Be a strategic thinker with the ability to confidently advise and direct visitors
Experience
- Have demonstrable success in customer service
Employee Benefits
- Have your birthday off on us!
- £200 refer a friend bonus
- Pay day advance available
- Eye Test Scheme
- Vibrant training, development and career prospects
- £100 attendance bonus
- Reimbursed DBS cost
- Subsidised meals
- Employee of the month rewards
- Counselling service
Rate of Pay: £11.69 p/h
19 hours, 2 x 9.5 hr shifts – shifts on a rota basis with alternate weekends.
Concierge in New Brighton employer: Athena Healthcare Group Limited
At Marine View Lodge, we pride ourselves on fostering a vibrant and supportive work culture that prioritises exceptional hospitality and employee well-being. As a Concierge, you will enjoy unique benefits such as having your birthday off, a £200 refer-a-friend bonus, and opportunities for professional development, all while working in a dynamic environment that values your contributions and encourages personal growth.
Contact Details:
Athena Healthcare Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Concierge in New Brighton
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see how they interact with residents and visitors. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Concierge, you'll need to be warm and friendly. Try role-playing common scenarios with a friend or family member to boost your confidence and ensure you can handle any situation with ease.
✨Tip Number 3
Show off your organisational skills during the interview. Bring a notepad with questions and notes about the role. This not only demonstrates your preparedness but also gives you a chance to engage with the interviewer and show your strategic thinking.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Concierge in New Brighton
Some tips for your application 🫡
Show Your Personality:We want to see the real you! When writing your application, let your charisma shine through. Use a friendly tone and share experiences that highlight your warm and personable nature.
Highlight Relevant Experience:Make sure to showcase any previous customer service roles you've had. We love seeing demonstrable success in hospitality, so include specific examples of how you've gone the extra mile for customers.
Be Organised:A well-structured application speaks volumes about your organisational skills. Keep it clear and concise, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Athena Healthcare Group Limited
✨Show Your Charisma
As a Concierge, your personality is key! Make sure to showcase your warm and friendly nature during the interview. Smile, maintain eye contact, and engage with the interviewer as if they were a visitor you’re welcoming.
✨Demonstrate Your Organisational Skills
Prepare examples of how you've successfully managed multiple tasks in previous roles. Bring up specific situations where your time management made a difference, especially in customer service settings.
✨Communicate Clearly
Good communication is crucial for this role. Practice articulating your thoughts clearly and confidently. You might even want to rehearse common interview questions with a friend to refine your responses.
✨Go the Extra Mile
Think of ways you can go above and beyond in your interview. Perhaps suggest a unique idea for enhancing visitor experience or share a story where you exceeded expectations in customer service. This will show your passion for high-quality hospitality!
