At a Glance
- Tasks: Deliver exceptional hospitality and ensure a smooth front of house experience.
- Company: Join a vibrant team at Marine View Lodge, where hospitality shines.
- Benefits: Enjoy your birthday off, bonuses, subsidised meals, and career development.
- Other info: Flexible shifts with great opportunities for growth and recognition.
- Why this job: Be the friendly face that makes a difference for residents and visitors.
- Qualifications: Confident communicator with a passion for high-quality service.
The predicted salary is between 24000 - 25000 £ per year.
We are searching for a Concierge to join our team. This is not your average desk job – we are looking for someone charismatic and personable to deliver exceptional hospitality.
Responsibilities:
- Ensuring the front of house area runs smoothly; greeting all visitors and answering all telephone queries in a professional & courteous manner.
- Ensuring viewings are delivered to provide the best possible experience.
- Going the extra mile for our residents, families and visitors.
About You:
- Confident, warm & friendly.
- Organised.
- Passionate about providing high-quality hospitality.
Your Skills:
- Have good communication skills.
- Have good time management skills.
- Be a strategic thinker with the ability to confidently advise and direct visitors.
Experience:
- Have demonstrable success in customer service.
Employee Benefits:
- Have your birthday off on us!
- £200 refer a friend bonus.
- Pay day advance available.
- Eye Test Scheme.
- Vibrant training, development and career prospects.
- £100 attendance bonus.
- Reimbursed DBS cost.
- Subsidised meals.
- Employee of the month rewards.
- Counselling service.
Rate of Pay: £11.69 p/h, 19 hours, 2 x 9.5 hr shifts – shifts on a rota basis with alternate weekends.
Concierge employer: Athena Healthcare Group Limited
At Marine View Lodge, we pride ourselves on creating a vibrant and supportive work environment where our Concierges can thrive. With a focus on exceptional hospitality, we offer unique benefits such as a day off for your birthday, a £200 referral bonus, and opportunities for professional development, ensuring that our team members feel valued and empowered in their roles. Join us in delivering outstanding service while enjoying a culture that celebrates teamwork and personal growth.
Contact Details:
Athena Healthcare Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Concierge
✨Tip Number 1
Be yourself! When you’re at the interview, let your personality shine through. We want to see that warm and friendly side of you that makes you perfect for a Concierge role.
✨Tip Number 2
Show off your communication skills! Practice answering common interview questions with confidence and clarity. Remember, it’s all about making a great first impression.
✨Tip Number 3
Prepare some questions to ask us! This shows you’re genuinely interested in the role and helps you understand how you can go the extra mile for our residents and visitors.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Concierge
Some tips for your application 🫡
Show Your Personality:We want to see the real you! When writing your application, let your charisma shine through. Use a friendly tone and share experiences that highlight your warm and approachable nature.
Highlight Your Hospitality Skills:Make sure to emphasise your passion for high-quality hospitality. Share specific examples of how you've gone the extra mile in previous roles to create memorable experiences for customers.
Be Organised and Clear:Keep your application neat and structured. A well-organised application reflects your time management skills and shows us that you can handle the front of house area smoothly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Athena Healthcare Group Limited
✨Show Your Charisma
As a Concierge, your personality is key! Make sure to showcase your warm and friendly nature during the interview. Smile, maintain eye contact, and engage with your interviewer as if they were a guest.
✨Demonstrate Your Organisational Skills
Prepare examples of how you've successfully managed multiple tasks in previous roles. Discuss specific situations where your organisational skills made a difference, especially in customer service settings.
✨Communicate Clearly
Good communication is crucial for this role. Practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios you could face as a Concierge, like handling visitor queries or directing guests.
✨Emphasise Your Passion for Hospitality
Let your enthusiasm for providing exceptional service shine through. Share stories that highlight your commitment to going the extra mile for customers, as this aligns perfectly with what they’re looking for in a candidate.
