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- Tasks: Provide top-notch customer service and support admin tasks at a welcoming care home.
- Company: Goodwins Hall Care Home, known for its caring team and beautiful environment.
- Benefits: Competitive pay, supportive team, and training opportunities.
- Why this job: Join a dedicated team making a difference in residents' lives every day.
- Qualifications: Previous admin experience is a plus; strong communication and IT skills required.
- Other info: Dynamic role with a friendly atmosphere and potential for growth.
The predicted salary is between 11 - 16 £ per hour.
As an Admin Assistant at Goodwins Hall Care Home, you will be responsible for providing high standards of customer service and positive first impressions for all guests visiting the home.
About Goodwins Hall Care Home:
Nestled in a quiet area at the bottom of Goodwins Road, our 76-bedroom care home is known for its beautiful fountain centrepiece at the entrance. Our sought-after care home provides a variety of high-quality care, whilst boasting a full activities schedule and amazing facilities. Our team at Goodwins Hall are dedicated, committed and caring and constantly strive to ensure all of our residents lead happy and fulfilling lives.
About the role:
Reporting to the Home Admin Manager, the Administration Assistant will be in charge of ensuring the reception area provides a friendly, welcoming and professional image at all times. You will also be in charge of supporting the Home Admin Manager with a variety of administrative tasks, such as answering enquiries, responding to emails, and postal duties.
Salary: £11.44 per hour.
Shift Pattern: 37.50 hours per week including some weekends.
Home Location: Goodwins Road, King's Lynn, England, PE30 5PD.
Key Duties & Responsibilities:
- Coordinating all front desk activities including answering all incoming calls, providing information for callers, redirecting calls or taking accurate messages ensuring they are passed to the appropriate person in a timely manner.
- Assist the Home Admin Manager with payroll tasks such as setting up new starters, recording absence and annual leave and processing leavers.
- Support the Home Admin Manager with day-to-day admin tasks ensuring that they are completed with accuracy and efficiency.
- Assist with enquiry handling, preparing and sending out brochures and responding to and sending emails.
Training, Skills & Experience Required:
- Previous administrative experience is desirable, as is knowledge of Finance and or HR procedures, however training will be provided for the successful candidate.
- You will have excellent customer service, communication and IT skills, ideally Microsoft Office, together with an eye for detail.
- You are confident in handling personal and sensitive data and ensuring it is maintained in a confidential manner, at all times.
- You are organised, numerate and accurate, with a ‘can-do’ attitude.
What we can offer:
Admin Assistant in King's Lynn employer: Athena Care Homes
Contact Detail:
Athena Care Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin Assistant in King's Lynn
✨Tip Number 1
Get to know the company! Research Goodwins Hall Care Home and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to admin roles, like handling customer inquiries or managing multiple tasks. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Dress the part! First impressions matter, especially in a care home setting. Make sure you look professional and approachable when you go for your interview – it reflects your understanding of the role and the environment.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you on their radar. Plus, it’s a great chance to reiterate your enthusiasm for the Admin Assistant position.
We think you need these skills to ace Admin Assistant in King's Lynn
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a great first impression, just like the warm welcome we provide at Goodwins Hall.
Tailor Your Application: Make sure to tailor your application to the Admin Assistant role. Highlight your relevant experience and skills that match the job description. We love seeing how your background aligns with our values and the responsibilities of the position.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points for your skills and experiences where possible. This makes it easier for us to see why you’d be a great fit for our team at Goodwins Hall!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re keen on joining our amazing team at Goodwins Hall Care Home.
How to prepare for a job interview at Athena Care Homes
✨Know the Company
Before your interview, take some time to research Goodwins Hall Care Home. Understand their values, mission, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As an Admin Assistant, customer service is key. Prepare examples from your past experiences where you provided excellent service or handled difficult situations. Be ready to discuss how you can create a welcoming atmosphere for guests.
✨Be Ready for Admin Scenarios
Expect questions related to administrative tasks. Brush up on your knowledge of handling enquiries, managing emails, and using Microsoft Office. You might even be asked to demonstrate your skills, so practice beforehand!
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This could be about the team dynamics, training opportunities, or the daily responsibilities of the role. It shows that you’re engaged and serious about the position.
